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Re: ordering/shipping from tire rack?

To: <autox@autox.team.net>
Subject: Re: ordering/shipping from tire rack?
From: "Brian Berryhill" <bikepoet@netzero.net>
Date: Mon, 3 Jun 2002 21:34:55 -0500
I've ordered all 4 sets of my tires from tirerack.com's secure web-order
form.  My last set of tires were shipped the next day.  That way, it takes
out the phone-salesperson-computer chain and means if there's an error, it's
because I typed it in wrong on the order form.

The only time there was a slight delay was when I ordered 245/45r16 instead
of the stock 225/50r16 and they called to make sure I knew that was a
different size.

I wish all companies were as good as the Tire Rack when it comes to
mail-order or web-order.

Brian


> That's exactly the point.  There is no problem with your card.  What I'm
> saying is that the problem is likely that the procedures they have to go
> through to get a card number given over the phone are more complicated and
> prone to error.  I was recently asked for a three digit number on my card


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