Ryan,
Actually, it is nice to hear the TireRack has checks and balances
to make sure everything is correct. Unfortunately, it appears you
are a recipient of this, to your detriment. Some of the Tire Rack
folks are on this list and will probably respond to you directly
(I'll also forward). I suspect they maybe autocrossing as I type
this. :^)
Matt Murray
mattm@optonline.net
Copyright 2002, Matthew D. Murray.
Permission to reproduce these words
on the list explicitly granted.
----- Original Message -----
From: "Ryan Jenkins" <jenkinrp@jmu.edu>
To: <autox@autox.team.net>
Sent: Sunday, June 02, 2002 2:16 PM
Subject: ordering/shipping from tire rack?
> Last thursday morning i placed an order with tire rack (over
the phone), for a
> fresh set of Kuhmo Ecsta V700's and some KYB shocks. I
immediately recieved an
> email to confirm my order, and then about an hour later i
recieved a second
> email, stating that they cannot confirm my billing address
information. I had
> just placed two other orders on the phone (one to SPS for
various items, one
> to Carbotech for 3 sets of pads) and they had no problems
running my credit
> card (i know they verify billing address). I called Tire rack
again on friday,
> and again on saturday, and both days the order was "on hold" in
the
> verification department before its shipped. I've had hassles
like this before,
> as on campus at school has its own zip code and not in any of
the UPS/FedEx
> computers, but the company i'm ordering from has always been
able to call up
> my bank and verify that it is correct. Is this normal from tire
rack? I was
> expecting the tires to ship same day/next day...
> Thanks,
>
> Ryan
>
> Concerned in Northern VA
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