Last thursday morning i placed an order with tire rack (over the phone), for a
fresh set of Kuhmo Ecsta V700's and some KYB shocks. I immediately recieved an
email to confirm my order, and then about an hour later i recieved a second
email, stating that they cannot confirm my billing address information. I had
just placed two other orders on the phone (one to SPS for various items, one
to Carbotech for 3 sets of pads) and they had no problems running my credit
card (i know they verify billing address). I called Tire rack again on friday,
and again on saturday, and both days the order was "on hold" in the
verification department before its shipped. I've had hassles like this before,
as on campus at school has its own zip code and not in any of the UPS/FedEx
computers, but the company i'm ordering from has always been able to call up
my bank and verify that it is correct. Is this normal from tire rack? I was
expecting the tires to ship same day/next day...
Thanks,
Ryan
Concerned in Northern Va
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