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Re: offended someone on the list

To: "Hutmacher, Greg" <ghutmacher@stanleyworks.com>
Subject: Re: offended someone on the list
From: Vito Pacione <vito@argohouston.com>
Date: Fri, 15 Jan 1999 18:54:40 -0600
Cc: triumphs@autox.team.net
I don't know exactly what product your talking about, but I would consider
it a great injustice if you or anyone else were to stop telling others of
problems or issues with product. After all, that's why many of us have
joined the list. To get the benefit of the advice of others who have gone
before us so that we can avoid some of the problems and pitfalls. 

In that same vein. I would urge you to re-read your message very closely
and try to put an outside perspective on this. Take your own advice. This
should be an open and honest forum. As a group, we are interested in
knowing about vendors that act this way so that we can steer clear. Keeping
an open and honest forum would include being able to discuss these issues
openly. However, it seems that only happens in a perfect world. It will
probably degenerate into a real mess quickly. It would be really nice if
both sides were available to listers so we could see and make up our own
minds. History shows that it degenerates quickly and goes on forever.
Anyway, for what it's worth, that my long winded 2 cents.

others At 06:44 PM 1/15/99 -0500, you wrote:
>
>I thought long and hard about writing this since I'm a newcomer to this list
>and have been very grateful to have found a great source of information.
>However, I feel this is an important issue as I believe this list should be
>a free exchange of information intended to benefit those who own and love
>Triumphs as I do. I received an email sent to me off list that chastised me
>for questioning the quality/value of a Triumph related product. I certainly
>had no idea that the vendor who represented the item I was commenting on was
>even on the list. I am not going to say who it was or what the item was
>because the purpose of this post is not to "flame" this person or start a
>tit-for-tat round going.  I also want to be courteous and give the person
>the benefit of the doubt that maybe they were having a bad day.  But the
>individual took personal offense that I questioned/commented on a product
>that they apparently have a vested financial interest in and emailed me to
>tell me.  I will not be more specific because, again, I'm not out to flame
>them and since I don't know everyone on the list that well, this incident
>may be out of character for what may be ordinarily, a very nice person.
>However, I would like to say that, in my humble opinion, a list like this
>should have the primary function of being an open and honest forum to help
>Triumph enthusiasts maintain and enjoy their cars.  Part of that necessarily
>is questions and opinions about various products and services available.  As
>long as no one is trying to be outright malicious, mean, or rude (none of
>which I felt I was), listers should feel free to state their question,
>opinion, or their impression/experience with a product or service, good or
>bad, without worrying about someone who sells the product flaming them. 
>
>

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