I have found that if I need only one or just a few items it doesn't cost any
more and sometimes less to contact the local Moss rep. You pay full retail
for the parts but nothing for shipping. I get the parts in the same time
frame 3-5 days, sometimes sooner if there is a rush order SOMEONE ELSE PAID
FOR in the process. Also, it help keeps that business open.
Carl
> -----Original Message-----
> From: David Moag [SMTP:moag@ix.netcom.com]
> Sent: Wednesday, March 31, 1999 8:37 PM
> To: 'MR DANIEL R CAREY'; triumphs@autox.team.net
> Subject: RE: Roadster Factory gouging
>
>
> Daniel,
>
> Did you ask TRF what their shipping charges would be, or check in their
> catalog or price list. TRF (like Victoria British and Moss) charge
> shipping
> based on the dollar amount of the order, not upon the weight of the parts.
> From $0 to $20 at TRF is $5.00 shipping --- the new VB catalog shows $5.75
> for the minimum shipping. Remember, the shipping also includes the
> handling,
> which includes the order processing itself. They have to pay the people to
> take the order, find, pick, and pack a very light part the same way they
> do
> a heavier part. Sometimes the shipping by dollar amount seems bad --- on
> larger orders it can come out pretty good (especially since TRF doesn't
> charge any additional shipping for backorders -- which seems to be about
> 70%
> of what I order from them).
>
> I do agree that the minimum shipping charge seems bad if you just want a
> small, cheap part. What I usually do to feel better about it is browse the
> catalog --- I generally don't have much trouble finding a few more needed
> odds and ends to at least get closer to the high end of the price range
> for
> my shipping amount. That way I feel like I'm paying a lower percentage
> anyway, plus I get to save the sales tax too (over 8% in LA).
>
> Dave Moag
> 77 Spitfire
> 62 TR3B
>
> > -----Original Message-----
> > From: owner-triumphs@autox.team.net
> > [mailto:owner-triumphs@autox.team.net]On Behalf Of MR DANIEL R CAREY
> > Sent: Wednesday, March 31, 1999 2:04 PM
> > To: triumphs@autox.team.net
> > Subject: Roadster Factory gouging
> >
> >
> >
> > called in an order to TRF..needed a few of those black snaps on the
> > door of my spit......
> > 50 cents each!!! wow......so i ordered a few......understanding that
> > the have to feed their families too......
> > so i get get the "package" in the mail...a little manila bubble
> > mailer with my snaps...........
> >
> > cost 65 cents to mail....so what do you think the "shipping charge"
> > was? 5.00 !! hO HO HO..
> > YOU WOULD THINK THAT they could at least charge something close to
> > the actual cost.....
> >
> > oh well...my business will go to spitbits, Moss, NW Briish parts...or
> > others....if thats the"TRF policies" they have...so much for customer
> > oriented!!....
> >
> > oh yes the snaps do look like they will fit....
> >
|