Nigel, remember the Air Florida crash a few years ago, they just indicted the
shipper of aersol cannisters for that disaster, sorry they are not allowed to
air
spray paint, but, this they should have informed you in advance. To answer your
post, I have never had any problem with Rimmer Bros. orders.
Dean Dashwood wrote:
> I've had some perfectly ok order from Rimmers, and some which have been
> below the standard I'd like - and I'd expect that most people will find
> this with most suppliers. Personally, I am still quite happy to use
> Rimmer Bros - when they (or anyone else) sends me parts which aren't
> acceptable, I send them back. Although I can see that might be more
> inconvenient if you're not in the country......
>
> Dean
> -----------------
>
> >----------
> >From: Nigel Anderson[SMTP:nigel.anderson@advancedeng.freeserve.co.uk]
> >Sent: 05 August 1999 15:18
> >To: Kirby T. Kenyon; spitfires@autox.team.net
> >Subject: Re: Rimmer bros. complaint / VB praise
> >
> >
> >I recieved parts today, some of which look like they were kicked around the
> >warehouse before despatch.
> >
> >but then again my last order was fine.
> >-----Original Message-----
> >From: Kirby T. Kenyon <ktkenyon@borg.com>
> >To: spitfires@autox.team.net <spitfires@autox.team.net>
> >Date: 05 August 1999 14:29
> >Subject: Rimmer bros. complaint / VB praise
> >
> >
> >>
> >>Listers, I feel the need to vent some frustration!!!!!!
> >>
> >>There have been many threads in the past about poor service from a supplier
> >>but I wish to let it be know that Rimmer has, yet again, screwed up an
> >>order on me.
> >>
> >>It seems that their export sales feel no need to give a customer any
> >>information about their order and their shipping department feels no need
> >>to pack all the items ordered! How can a company stay in business with
> >>this shoddy service?
> >>
> >>I specifically ordered some things because I could get matching paint in
> >>aerosol cans. They didn't inform me that they couldn't ship them through
> >>the post and so just left them off the order. Most of the other items I
> >>purchased were more expensive than the big 3 and seem to be of inferior
> >>quality.
> >>
> >>Anyone else have this trouble with Rimmer or is it just me?
> >>
> >>On the other hand, Vic Brit sent me an order that was complete, well
> >>packaged and received in only 2 days even though they had quoted 6-8 days.
> >>Now that's what I call service!
> >>
> >>end rant...
> >>
> >>Thanks,
> >>Kirby
> >>
> >>'80 Spit 1500 (Kelley Greene)
> >>'72 Spit MKIV (Stanley Mark IV)
> >>'73 Spit 1500 (Moms Mably) Parts Car [mostly rusty shell]
> >>
> >>
> >
> >
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