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Re: [Shop-talk] New PC (was Dead PC)

To: Marcus Pless <mpless@ucsd.edu>
Subject: Re: [Shop-talk] New PC (was Dead PC)
From: David Scheidt <dmscheidt@gmail.com>
Date: Mon, 20 Aug 2012 19:14:19 -0500
Cc: shop-talk@autox.team.net
Delivered-to: shop-talk-archive@autox.team.net
Delivered-to: shop-talk@autox.team.net
References: <OFBCDD0825.ED61346D-ON85257A60.004DB22A-85257A60.004E2719@mail.megageek.com> <1345479790.16818.0@servo.ucsd.edu>
On Mon, Aug 20, 2012 at 11:23 AM, Marcus Pless <mpless@ucsd.edu> wrote:
> As another data point, my department at a large SoCal University
> purchases several hundred new PCs every year for use in computer
> labs, and we've done this for years. We've purchased Dells for
> at least the last 9 out of 10 years (last summer HP wanted our
> business badly enough that they undercut Dell's pricing so we
> went with HP). The HPs are nice machines, but the only real problem
> we've ever had with the Dells was when the entire industry was
> dealing with the "bad caps" plague.

Dell's handling of that was enough to make sure I never buy one.
They replaced defective system boards with boards they repaired --
knowingly!-- with defective caps.  And then refused to replace them
when the replaced caps died.


-- 
David Scheidt
dmscheidt@gmail.com
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