[Shop-talk] computer/printer help

[Ronnie Day]

Can you print a web page wirelessly from another device? Any way you can
run an ethernet cable from the computer directly to the printer? I had a
problem with a Brother 2170. Ended up calling Brother T/S and they walked
me through a hard reset, which finally worked. Does that MFC have a USB
port? You might try that,too, if it's available.


On Thu, Feb 5, 2026 at 7:15 PM john niolon <jniolon at att.net> wrote:

> Need some help from the brain trust here... I've hit a wall
>
>
> Dell desktop computer with Brother mfc-l2717dw laser printer
>
> Will print perfectly from word…excel… anything from desktop
>
> Will not print from internet
>
> I’ve done the following
>
> Powered everything including router off and back on in sequence
>
> Pc finds printer on wifi … both pc and printer are on same  2.4
> node/network
>
> Reloaded software/firmware/reset printer to factory default and set up
> everything again
>
> Router recognizes printer and pc….. no error messages or codes shown when
> trying to do internet print
>
> Just a generic message that says “something went wrong when you tried to
> print…check your printer.
>
> Printer will print self test internally and from pc
>
>
>
> Spent two hours with Rahish and his family in the background trying all of
> the above again till he dumped me on the router provider (netgear orbi mesh)
> Orbi warranty expired and they wanted 99 bucks to trouble shoot it….
>
>
>
> I’m looking for solutions, experiences and even wild ass guesses at this
> point.
>
>
>
> Thanks
>
> john
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