I used to struggle with spending tons of time finding the right
combination of part price and shipping cost every time I ordered
something. Then I needed lots of stuff for an engine replacement and I
found a function on the parts search that optimizes it for you. It
didn't do it exactly perfectly and I still did a bit of messing around
to save a few more nickels but it made it way easier. I haven't done
it in a year or two so I can't point you toward it but if you have a
big order to make, reach out to their customer service and they'll
probably be able to tell you how to optimize it.
Regards,
-Paul
On Thu, Jul 16, 2020 at 3:03 PM <eric@megageek.com> wrote:
>
> OK, this is a partial vent, but it's also a warning to anyone out there about
> Rockauto.
>
> THEY ARE HORRIBLE!
>
> First, item shipping varies so much depending what verison of the part you
> buy, that you spend more time trying to figure out what the shipping will be
> then actually finding the product (which is sometimes a pain.) I had a $365
> shipping cost for a $45 part once (of course I didn't buy from them.)
>
> Then, if you have any issues with their products, GOOD LUCK!
>
> I got an oil pan and gasket from them. The oil pain is .15" too large to
> fit, but I couldn't tell this until I was trying to install it, which meant
> that the gasket was opened (and therefore not returnable.) So now I tried to
> return the pan, but they aren't able to tell me if the replacement will be
> the same one.
> Then, instead of sending me a replacement pan, they send me another gasket!
> So I want to return this gasket, but I have to pay for the shipping! Also,
> they default to Fedex which doesn't pick up at your house, you have to bring
> it to them, which is about 45 mins away from me!
> So, now i'm out the shipping of all items, I have an oil pan that doesn't
> fit, and I still can't even speak to anyone at the company.
>
> I WILL NEVER USE THEM AGAIN!!!!
>
> Anyone else have the same experience? I've used them twice before and both
> times I had to re-select different options to not incur crazy shipping
> expenses.
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