I echo everyone else's comments regarding Sunbeam Specialties. I asked a
question via email and never got an answer. I finally called Rick and he
was incredibly nice and knowledgeable. He took his time to answer my
questions. The parts arrived the next day.
Bill Gegg
----- Original Message -----
From: "Steve Sage" <ssage@socal.rr.com>
Cc: "Tiger List" <tigers@autox.team.net>
Sent: Tuesday, May 06, 2003 12:26 PM
Subject: Re: Sunbeam Specialties - The Answer
> >>Colin Mills wrote:
> >>
> >>Anyone ever had a problem with SS? I have e-mail twice in the last 10
> >>days with no response. Maybe my order is too small to warrant any
> >>interest.
> >>
> >>
> Sunbeamers:
> I have dealt with Sunbeam Specialties and Rick for many, many years, and
> have never had anything but excellent service on all counts. I've always
> placed my orders by phone, so the web site is another issue I can't
> vouch for, but I can guarantee that no order has ever been too small for
> Rick to handle properly. If I need a $5 part overnight to complete some
> job, I get it overnight. If you need a technical question answered, or
> just want to shoot the breeze about Sunbeams, Rick has always been
> extremely helpful. Also, as far as I know, there's no problem visiting
> the warehouse, and I've been there several times. If you want the grand
> tour, just call ahead to make sure Rick will be there. It's a pilgrimige
> every Sunbeamer should make at least once, along with Smitty's warehouse
> in San Diego and Dale Akesuwski's shop in San Bernardino or Dan Walter's
> yard. It's just amazing to see all that Sunbeam stuff in one place.
>
> And no, Rick has not paid me for this endorsement!
>
> Steve Sage
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