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Re: Sunbeam Specialties - The Answer

To: Steve Laifman <SLaifman@socal.rr.com>
Subject: Re: Sunbeam Specialties - The Answer
From: Larry Paulick <larry.p@erols.com>
Date: Tue, 06 May 2003 09:20:22 -0700
I have dealt with Curt and Rick for a number of years, and they have 
become like Old Friends.  Call in the order, and I wind up talking about 
Tiger Stuff, and getting more info than I had originally called for, in 
the way of parts.

Our current McParts auto sources, with the McDonalds rejects behind the 
counter, is no substitute for someone who knows these rare cars, can 
answer the questions with knowledge, and has the rare parts generally 
only available from them, at very reasonable prices.

The icing on the cake, is that they know who you are, and care about you 
and your car.

It's a time warp, and a very nice one at that.

Thanks Curt and Rick.

Larry

Steve Laifman wrote:
> Guys and Gals,
> 
> I just got off the phone with Rick McLeod, and will pass on his 
> comments. He has not seen the List postings.
> 
> He can get his mail both at his home and business. Unfortunately some of 
> the questions are quite extensive, and the answers are back at the shop. 
>  He is really not set up for web-site communications, or ordering - as 
> you may have noticed.  The lack of his ISP's reliability have made even 
> e-mail difficult.
> 
> This is a small operation and very labor intensive.  He even gets 
> complete orders via fax, and finds that the parts ordered are not all 
> correct for the car being fixed.
> 
> Rick would MUCH prefer a phone call (408) 371-1642 , rather than an 
> e-mail.  That way the order gets done correctly. (Yes, it would be a 
> pain for Colin to call from Switzerland :-) ), but this is the breaks of 
> the small business man with little to no help.
> 
> He cares, but is really a one-man band in a complex, labor and 
> information intensive business.  Be kind to Rick and to Curt, at Classic 
> Sunbeams 1-800-24-SUNBEAM . They are our Marques lifeline, and we have 
> to take the bitter with the sweet.
> 
> Thanks, guys, for being there when we need you
> 
> Steve
> 
> Colin Mills wrote:
> 
> 
>>Anyone ever had a problem with SS?  I have e-mail twice in the last 10
>>days with no response.  Maybe my order is too small to warrant any
>>interest.
>>Does anyone know of any other source for soft top anchor buttons and
>>studs?
>>Tks and rgds, Colin Mills
>>B9473407

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