I guess it is a testimony to age in which we live and its associated
values that we at one level expect to able to drive and have available
easily, spares for cars that are in many cases over 40 years old and we
also expect to be able to do all of this over the Internet.
If it's any concillation to Rick and Curt (who I personally have only
ever dealt with once), the British suppliers of parts here in the UK are
much the same. They are for the most parts little guys from the old
school running one man bands which they do for the love of it. Like me,
they're passionate about Alpine cars and to quote Jamie Wyhatt of
Sunbeam Supreme: "I just can't be bothered with any new fangled
technology like the Internet!"
So, Rick is not alone. :-)
Will
------------------------------
William van Zwanenberg
40a Mildmay Grove South
Islington
London
N1 4RL
United Kingdom
Email: willvz@blueyonder.co.uk
Tel: +44 (0)20 7226 6563
Fax: +44 (0)20 7354 8837
Mob: +44 (0)77391 78259
|-----Original Message-----
|From: owner-tigers@autox.team.net
|[mailto:owner-tigers@autox.team.net] On Behalf Of Larry Paulick
|Sent: 06 May 2003 17:20
|To: Steve Laifman
|Cc: Colin Mills; Tiger List
|Subject: Re: Sunbeam Specialties - The Answer
|
|
|I have dealt with Curt and Rick for a number of years, and they have
|become like Old Friends. Call in the order, and I wind up
|talking about
|Tiger Stuff, and getting more info than I had originally
|called for, in
|the way of parts.
|
|Our current McParts auto sources, with the McDonalds rejects
|behind the
|counter, is no substitute for someone who knows these rare cars, can
|answer the questions with knowledge, and has the rare parts generally
|only available from them, at very reasonable prices.
|
|The icing on the cake, is that they know who you are, and care
|about you
|and your car.
|
|It's a time warp, and a very nice one at that.
|
|Thanks Curt and Rick.
|
|Larry
|
|Steve Laifman wrote:
|> Guys and Gals,
|>
|> I just got off the phone with Rick McLeod, and will pass on his
|> comments. He has not seen the List postings.
|>
|> He can get his mail both at his home and business.
|Unfortunately some
|> of
|> the questions are quite extensive, and the answers are back
|at the shop.
|> He is really not set up for web-site communications, or
|ordering - as
|> you may have noticed. The lack of his ISP's reliability
|have made even
|> e-mail difficult.
|>
|> This is a small operation and very labor intensive. He even gets
|> complete orders via fax, and finds that the parts ordered
|are not all
|> correct for the car being fixed.
|>
|> Rick would MUCH prefer a phone call (408) 371-1642 , rather than an
|> e-mail. That way the order gets done correctly. (Yes, it would be a
|> pain for Colin to call from Switzerland :-) ), but this is
|the breaks of
|> the small business man with little to no help.
|>
|> He cares, but is really a one-man band in a complex, labor and
|> information intensive business. Be kind to Rick and to
|Curt, at Classic
|> Sunbeams 1-800-24-SUNBEAM . They are our Marques lifeline,
|and we have
|> to take the bitter with the sweet.
|>
|> Thanks, guys, for being there when we need you
|>
|> Steve
|>
|> Colin Mills wrote:
|>
|>
|>>Anyone ever had a problem with SS? I have e-mail twice in
|the last 10
|>>days with no response. Maybe my order is too small to warrant any
|>>interest. Does anyone know of any other source for soft top anchor
|>>buttons and studs?
|>>Tks and rgds, Colin Mills
|>>B9473407
|
|