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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=3D=
utf-8"></head><body dir=3D"auto"><div dir=3D"ltr"></div><div dir=3D"ltr">Doe=
s Best Buy have stores in the UK?</div><div dir=3D"ltr"><br><blockquote type=
=3D"cite">On Jan 27, 2025, at 8:31=E2=80=AFAM, Jim Ryan via Spridgets <sp=
ridgets@autox.team.net> wrote:<br><br></blockquote></div><blockquote type=
=3D"cite"><div dir=3D"ltr">=EF=BB=BF<div dir=3D"ltr">Daniel, <div><br><=
/div><div>For people like that I always advise them to go to Best Buy and ge=
t a Chromebook. Inexpensive, easy to use, long battery life, and a=
ccess to all the Google apps. You can usually find one on sale fo=
r 200-300 dollars. If she doesn't like it you can return it in 15 days=
. She would need a Google (gmail) account, but that's easy and free to=
set up. I have never had somebody not thank me for pointing them in that di=
rection.</div></div><br><div class=3D"gmail_quote gmail_quote_container"><di=
v dir=3D"ltr" class=3D"gmail_attr">On Mon, Jan 27, 2025 at 5:51=E2=80=AFAM W=
eslake1330 via Spridgets <<a href=3D"mailto:spridgets@autox.team.net";>spr=
idgets@autox.team.net</a>> wrote:<br></div><blockquote class=3D"gmail_quo=
te" style=3D"margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204)=
;padding-left:1ex"><div dir=3D"ltr">Thanks Ron,<div><br></div><div>I'll give=
that a try and if not I'll probably persuade her to buy software - though s=
he doesn't really us it enough to justify the outlay. She is retired a=
nd living off a mixture of pension and savings so not flush with money and h=
as some savings for her really old age.</div><div><br></div><div>Regards</di=
v><div><br></div><div>Daniel</div></div><br><div class=3D"gmail_quote"><div d=
ir=3D"ltr" class=3D"gmail_attr">On Sun, 26 Jan 2025 at 21:04, Ron Soave <=
<a href=3D"mailto:soavero@yahoo.com"; target=3D"_blank">soavero@yahoo.com</a>=
> wrote:<br></div><blockquote class=3D"gmail_quote" style=3D"margin:0px 0=
px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">Daniel=
! So great to hear from you. I almost never check this email and glad I did.=
I asked AI for help. Here is the response:<br>
<br>
1. Incompatibility with Wind=
ows 11:<br>
=E2=80=A2 Office 2010 is quite old and may h=
ave compatibility issues with Windows 11. Some features, including activatio=
n processes, might not work correctly on the newer OS.<br>
2. Internet Activation Issue=
s:<br>
=E2=80=A2 Sometimes, the software may not c=
onnect to Microsoft=E2=80=99s activation servers, which could be causing the=
missing activation code issue.<br>
3. Key Already in Use:<br>
=E2=80=A2 If the Office 2010 license was us=
ed multiple times on other machines, it might have reached its activation li=
mit, preventing a new code generation.<br>
4. Installation of Different=
Versions:<br>
=E2=80=A2 Since you installed the 32-bit ve=
rsion, if the original key was tied to a 64-bit installation, it might be ca=
using validation problems.<br>
<br>
Potential Solutions:<br>
<br>
1. Try the Office Activation=
Troubleshooter:<br>
=E2=80=A2 Microsoft provides a troubleshoot=
er that can diagnose and fix activation issues. Try running it from the Cont=
rol Panel under =E2=80=9CTroubleshooting=E2=80=9D > =E2=80=9CPrograms.=E2=
=80=9D<br>
2. Manual Phone Activation (=
Alternative Method):<br>
=E2=80=A2 If the software isn=E2=80=99t gen=
erating an activation code automatically, try running the command prompt as a=
n administrator and using the following command to force manual activation:<=
br>
<br>
cscript "C:\Program Files (x86)\Microsoft Office\Office14\OSPP.VBS" /act<br>=
<br>
This might help initiate the process and generate a code.<br>
<br>
3. Use the =E2=80=9CChange P=
roduct Key=E2=80=9D Option:<br>
=E2=80=A2 Go to =E2=80=9CFile=E2=80=9D >=
=E2=80=9CHelp=E2=80=9D > =E2=80=9CChange Product Key=E2=80=9D in Office a=
nd enter the key manually to see if it prompts an activation dialog.<br>
4. Reinstall Office 2010:<br=
>
=E2=80=A2 If the original installation was c=
orrupted or missing key components, uninstalling and reinstalling (if you ca=
n find the 64-bit version) might resolve the issue.<br>
5. Contacting Microsoft Supp=
ort (Persistence Needed):<br>
=E2=80=A2 Although it may take time, contac=
ting Microsoft support and explaining that the activation wizard is not prov=
iding an installation ID might help. Sometimes, they can manually provide ac=
tivation assistance.<br>
<br>
Long-Term Solution:<br>
<br>
If all else fails and activation proves to be a dead end, consider alternati=
ves such as:<br>
<br>
=E2=80=A2 Microsoft 365 Personal Subscription: Affo=
rdable with the latest features.<br>
=E2=80=A2 LibreOffice or OpenOffice: Free alternati=
ves that can handle basic Office tasks.<br>
=E2=80=A2 Discounted Office 2021 Perpetual License:=
If a newer version is needed but without a subscription.<br>
<br>
If you think she=E2=80=99ll resist purchasing new software, it might be time=
for a gentle push to upgrade or switch to free alternatives that meet her n=
eeds.<br>
<br>
<br>
Ron Soave<br>
<br>
> On Jan 25, 2025, at 3:54=E2=80=AFPM, Weslake1330 via Spridgets <<a h=
ref=3D"mailto:spridgets@autox.team.net"; target=3D"_blank">spridgets@autox.te=
am.net</a>> wrote:<br>
> <br>
> List,<br>
> <br>
> Unlike myself, my wife never spends any money on anything computer rela=
ted and waits for me to resolve her problems....<br>
> <br>
> Currently she has a very nice Microsoft SurfacePro laptop I got her and=
it is running W11. Her old PC ran W1O and Home Office 2010 that was f=
amily software (I think you could have 4 users on it). I installed Off=
ice 2010 ok but the 32 bit version because one of my daughters has or has lo=
st the 64 bit disc and isn't owning up to it.<br>
> <br>
> So far so good except I can't activate the software because it does not=
generate an activation code which means you can't activate it by phone eith=
er. After spending some time on hold to MS I gave up and thought I wou=
ld ask the list instead.<br>
> <br>
> The solution of course is for her to 'find' the money for a more recent=
copy of office just like I had to for myself, this doesn't seem very likely=
in the near future. So any ideas why the software won't generate an a=
ctivation code and would spending time on a long call to Microsoft simply be=
a waste of my time (yes, she isn't good with this kind of phone call)?<br>
> <br>
> Thanks and probably better than googling for an answer again and if the=
list draws a blank I'll tell him to start saving up and to stop wasting mon=
ey on stuff she doesn't need . .. <br>
<br>
</blockquote></div>
------------------------<br>
<br>
<a href=3D"mailto:spridgets@autox.team.net"; target=3D"_blank">spridgets@auto=
x.team.net</a><br>
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t=3D"_blank">http://www.team.net/donate.html</a><br>
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</blockquote></div><div><br clear=3D"all"></div><div><br></div><span class=3D=
"gmail_signature_prefix">-- </span><br><div dir=3D"ltr" class=3D"gmail_signa=
ture"><div dir=3D"ltr"><p style=3D"font-size:12.8px"><span style=3D"font-siz=
e:10pt;color:navy">Jim Ryan<u></u><u></u></span></p><p style=3D"font-size:12=
.8px">=C2=A9=C2=BF=C2=A9=C2=AC</p></div></div>
<span>------------------------</span><br><span></span><br><span>spridgets@au=
tox.team.net</span><br><span></span><br><span>Donate: http://www.team.net/do=
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