Daniel! So great to hear from you. I almost never check this email and glad I
did. I asked AI for help. Here is the response:
1. Incompatibility with Windows 11:
â?¢ Office 2010 is quite old and may have compatibility issues with
Windows 11. Some features, including activation processes, might not work
correctly on the newer OS.
2. Internet Activation Issues:
â?¢ Sometimes, the software may not connect to Microsoftâ??s activation
servers, which could be causing the missing activation code issue.
3. Key Already in Use:
â?¢ If the Office 2010 license was used multiple times on other
machines, it might have reached its activation limit, preventing a new code
generation.
4. Installation of Different Versions:
â?¢ Since you installed the 32-bit version, if the original key was
tied to a 64-bit installation, it might be causing validation problems.
Potential Solutions:
1. Try the Office Activation Troubleshooter:
â?¢ Microsoft provides a troubleshooter that can diagnose and fix
activation issues. Try running it from the Control Panel under
â??Troubleshootingâ?? > â??Programs.â??
2. Manual Phone Activation (Alternative Method):
â?¢ If the software isnâ??t generating an activation code
automatically, try running the command prompt as an administrator and using the
following command to force manual activation:
cscript "C:\Program Files (x86)\Microsoft Office\Office14\OSPP.VBS" /act
This might help initiate the process and generate a code.
3. Use the â??Change Product Keyâ?? Option:
â?¢ Go to â??Fileâ?? > â??Helpâ?? > â??Change Product Keyâ?? in Office
and enter the key manually to see if it prompts an activation dialog.
4. Reinstall Office 2010:
â?¢ If the original installation was corrupted or missing key
components, uninstalling and reinstalling (if you can find the 64-bit version)
might resolve the issue.
5. Contacting Microsoft Support (Persistence Needed):
â?¢ Although it may take time, contacting Microsoft support and
explaining that the activation wizard is not providing an installation ID might
help. Sometimes, they can manually provide activation assistance.
Long-Term Solution:
If all else fails and activation proves to be a dead end, consider alternatives
such as:
â?¢ Microsoft 365 Personal Subscription: Affordable with the latest
features.
â?¢ LibreOffice or OpenOffice: Free alternatives that can handle basic
Office tasks.
â?¢ Discounted Office 2021 Perpetual License: If a newer version is needed
but without a subscription.
If you think sheâ??ll resist purchasing new software, it might be time for a
gentle push to upgrade or switch to free alternatives that meet her needs.
Ron Soave
> On Jan 25, 2025, at 3:54â?¯PM, Weslake1330 via Spridgets
> <spridgets@autox.team.net> wrote:
>
> List,
>
> Unlike myself, my wife never spends any money on anything computer related
> and waits for me to resolve her problems....
>
> Currently she has a very nice Microsoft SurfacePro laptop I got her and it is
> running W11. Her old PC ran W1O and Home Office 2010 that was family
> software (I think you could have 4 users on it). I installed Office 2010 ok
> but the 32 bit version because one of my daughters has or has lost the 64 bit
> disc and isn't owning up to it.
>
> So far so good except I can't activate the software because it does not
> generate an activation code which means you can't activate it by phone
> either. After spending some time on hold to MS I gave up and thought I would
> ask the list instead.
>
> The solution of course is for her to 'find' the money for a more recent copy
> of office just like I had to for myself, this doesn't seem very likely in the
> near future. So any ideas why the software won't generate an activation code
> and would spending time on a long call to Microsoft simply be a waste of my
> time (yes, she isn't good with this kind of phone call)?
>
> Thanks and probably better than googling for an answer again and if the list
> draws a blank I'll tell him to start saving up and to stop wasting money on
> stuff she doesn't need . ..
------------------------
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