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Daniel,
For people like that I always advise them to go to Best Buy and get a
Chromebook. Inexpensive, easy to use, long battery life, and access to all
the Google apps. You can usually find one on sale for 200-300 dollars. If
she doesn't like it you can return it in 15 days. She would need a Google
(gmail) account, but that's easy and free to set up. I have never had
somebody not thank me for pointing them in that direction.
On Mon, Jan 27, 2025 at 5:51=E2=80=AFAM Weslake1330 via Spridgets <
spridgets@autox.team.net> wrote:
> Thanks Ron,
>
> I'll give that a try and if not I'll probably persuade her to buy softwar=
e
> - though she doesn't really us it enough to justify the outlay. She is
> retired and living off a mixture of pension and savings so not flush with
> money and has some savings for her really old age.
>
> Regards
>
> Daniel
>
> On Sun, 26 Jan 2025 at 21:04, Ron Soave <soavero@yahoo.com> wrote:
>
>> Daniel! So great to hear from you. I almost never check this email and
>> glad I did. I asked AI for help. Here is the response:
>>
>> 1. Incompatibility with Windows 11:
>> =E2=80=A2 Office 2010 is quite old and may have compatibility is=
sues with
>> Windows 11. Some features, including activation processes, might not wor=
k
>> correctly on the newer OS.
>> 2. Internet Activation Issues:
>> =E2=80=A2 Sometimes, the software may not connect to Microsoft=
=E2=80=99s
>> activation servers, which could be causing the missing activation code
>> issue.
>> 3. Key Already in Use:
>> =E2=80=A2 If the Office 2010 license was used multiple times on =
other
>> machines, it might have reached its activation limit, preventing a new c=
ode
>> generation.
>> 4. Installation of Different Versions:
>> =E2=80=A2 Since you installed the 32-bit version, if the origina=
l key was
>> tied to a 64-bit installation, it might be causing validation problems.
>>
>> Potential Solutions:
>>
>> 1. Try the Office Activation Troubleshooter:
>> =E2=80=A2 Microsoft provides a troubleshooter that can diagnose =
and fix
>> activation issues. Try running it from the Control Panel under
>> =E2=80=9CTroubleshooting=E2=80=9D > =E2=80=9CPrograms.=E2=80=9D
>> 2. Manual Phone Activation (Alternative Method):
>> =E2=80=A2 If the software isn=E2=80=99t generating an activation=
code
>> automatically, try running the command prompt as an administrator and us=
ing
>> the following command to force manual activation:
>>
>> cscript "C:\Program Files (x86)\Microsoft Office\Office14\OSPP.VBS" /act
>>
>> This might help initiate the process and generate a code.
>>
>> 3. Use the =E2=80=9CChange Product Key=E2=80=9D Option:
>> =E2=80=A2 Go to =E2=80=9CFile=E2=80=9D > =E2=80=9CHelp=E2=80=9D =
> =E2=80=9CChange Product Key=E2=80=9D in Office and
>> enter the key manually to see if it prompts an activation dialog.
>> 4. Reinstall Office 2010:
>> =E2=80=A2 If the original installation was corrupted or missing =
key
>> components, uninstalling and reinstalling (if you can find the 64-bit
>> version) might resolve the issue.
>> 5. Contacting Microsoft Support (Persistence Needed):
>> =E2=80=A2 Although it may take time, contacting Microsoft suppor=
t and
>> explaining that the activation wizard is not providing an installation I=
D
>> might help. Sometimes, they can manually provide activation assistance.
>>
>> Long-Term Solution:
>>
>> If all else fails and activation proves to be a dead end, consider
>> alternatives such as:
>>
>> =E2=80=A2 Microsoft 365 Personal Subscription: Affordable with the =
latest
>> features.
>> =E2=80=A2 LibreOffice or OpenOffice: Free alternatives that can han=
dle basic
>> Office tasks.
>> =E2=80=A2 Discounted Office 2021 Perpetual License: If a newer vers=
ion is
>> needed but without a subscription.
>>
>> If you think she=E2=80=99ll resist purchasing new software, it might be =
time for
>> a gentle push to upgrade or switch to free alternatives that meet her ne=
eds.
>>
>>
>> Ron Soave
>>
>> > On Jan 25, 2025, at 3:54=E2=80=AFPM, Weslake1330 via Spridgets <
>> spridgets@autox.team.net> wrote:
>> >
>> > List,
>> >
>> > Unlike myself, my wife never spends any money on anything computer
>> related and waits for me to resolve her problems....
>> >
>> > Currently she has a very nice Microsoft SurfacePro laptop I got her an=
d
>> it is running W11. Her old PC ran W1O and Home Office 2010 that was fam=
ily
>> software (I think you could have 4 users on it). I installed Office 201=
0
>> ok but the 32 bit version because one of my daughters has or has lost th=
e
>> 64 bit disc and isn't owning up to it.
>> >
>> > So far so good except I can't activate the software because it does no=
t
>> generate an activation code which means you can't activate it by phone
>> either. After spending some time on hold to MS I gave up and thought I
>> would ask the list instead.
>> >
>> > The solution of course is for her to 'find' the money for a more recen=
t
>> copy of office just like I had to for myself, this doesn't seem very lik=
ely
>> in the near future. So any ideas why the software won't generate an
>> activation code and would spending time on a long call to Microsoft simp=
ly
>> be a waste of my time (yes, she isn't good with this kind of phone call)=
?
>> >
>> > Thanks and probably better than googling for an answer again and if th=
e
>> list draws a blank I'll tell him to start saving up and to stop wasting
>> money on stuff she doesn't need . ..
>>
>> ------------------------
>
> spridgets@autox.team.net
>
> Donate: http://www.team.net/donate.html
> Suggested annual donation: $12.75
>
> Archive: http://www.team.net/pipermail/spridgets
> http://autox.team.net/archive
>
> Unsubscribe/Manage:
> http://autox.team.net/mailman/options/spridgets/ryan@jimryan.com
>
--=20
Jim Ryan
=C2=A9=C2=BF=C2=A9=C2=AC
--0000000000006cb458062caffe9a
Content-Transfer-Encoding: quoted-printable
<div dir=3D"ltr">Daniel,=C2=A0<div><br></div><div>For people like that I al=
ways advise them to go to Best Buy and get a Chromebook.=C2=A0 Inexpensive,=
=C2=A0easy to use, long battery life, and access to all the Google apps.=C2=
=A0 You can usually=C2=A0find one on sale for 200-300 dollars.=C2=A0 If she=
doesn't like it you can return it in 15 days.=C2=A0 She would need a G=
oogle (gmail) account, but that's easy and free to set up. I have never=
had somebody not thank me for pointing them in that direction.</div></div>=
<br><div class=3D"gmail_quote gmail_quote_container"><div dir=3D"ltr" class=
=3D"gmail_attr">On Mon, Jan 27, 2025 at 5:51=E2=80=AFAM Weslake1330 via Spr=
idgets <<a href=3D"mailto:spridgets@autox.team.net";>spridgets@autox.team=
.net</a>> wrote:<br></div><blockquote class=3D"gmail_quote" style=3D"mar=
gin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1=
ex"><div dir=3D"ltr">Thanks Ron,<div><br></div><div>I'll give that a tr=
y and if not I'll probably persuade her to buy software - though she do=
esn't really us it enough to justify the outlay.=C2=A0 She is retired a=
nd living off a mixture of pension and savings so not flush with money and =
has some savings for her really old age.</div><div><br></div><div>Regards</=
div><div><br></div><div>Daniel</div></div><br><div class=3D"gmail_quote"><d=
iv dir=3D"ltr" class=3D"gmail_attr">On Sun, 26 Jan 2025 at 21:04, Ron Soave=
<<a href=3D"mailto:soavero@yahoo.com"; target=3D"_blank">soavero@yahoo.c=
om</a>> wrote:<br></div><blockquote class=3D"gmail_quote" style=3D"margi=
n:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex=
">Daniel! So great to hear from you. I almost never check this email and gl=
ad I did. I asked AI for help. Here is the response:<br>
<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 1.=C2=A0 =C2=A0 =C2=A0 Incompatibility with Win=
dows 11:<br>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0Office 2010 is quite old and may=
have compatibility issues with Windows 11. Some features, including activa=
tion processes, might not work correctly on the newer OS.<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 2.=C2=A0 =C2=A0 =C2=A0 Internet Activation Issu=
es:<br>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0Sometimes, the software may not =
connect to Microsoft=E2=80=99s activation servers, which could be causing t=
he missing activation code issue.<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 3.=C2=A0 =C2=A0 =C2=A0 Key Already in Use:<br>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0If the Office 2010 license was u=
sed multiple times on other machines, it might have reached its activation =
limit, preventing a new code generation.<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 4.=C2=A0 =C2=A0 =C2=A0 Installation of Differen=
t Versions:<br>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0Since you installed the 32-bit v=
ersion, if the original key was tied to a 64-bit installation, it might be =
causing validation problems.<br>
<br>
Potential Solutions:<br>
<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 1.=C2=A0 =C2=A0 =C2=A0 Try the Office Activatio=
n Troubleshooter:<br>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0Microsoft provides a troubleshoo=
ter that can diagnose and fix activation issues. Try running it from the Co=
ntrol Panel under =E2=80=9CTroubleshooting=E2=80=9D > =E2=80=9CPrograms.=
=E2=80=9D<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 2.=C2=A0 =C2=A0 =C2=A0 Manual Phone Activation =
(Alternative Method):<br>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0If the software isn=E2=80=99t ge=
nerating an activation code automatically, try running the command prompt a=
s an administrator and using the following command to force manual activati=
on:<br>
<br>
cscript "C:\Program Files (x86)\Microsoft Office\Office14\OSPP.VBS&quo=
t; /act<br>
<br>
This might help initiate the process and generate a code.<br>
<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 3.=C2=A0 =C2=A0 =C2=A0 Use the =E2=80=9CChange =
Product Key=E2=80=9D Option:<br>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0Go to =E2=80=9CFile=E2=80=9D >=
; =E2=80=9CHelp=E2=80=9D > =E2=80=9CChange Product Key=E2=80=9D in Offic=
e and enter the key manually to see if it prompts an activation dialog.<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 4.=C2=A0 =C2=A0 =C2=A0 Reinstall Office 2010:<b=
r>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0If the original installation was=
corrupted or missing key components, uninstalling and reinstalling (if you=
can find the 64-bit version) might resolve the issue.<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 5.=C2=A0 =C2=A0 =C2=A0 Contacting Microsoft Sup=
port (Persistence Needed):<br>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0Although it may take time, conta=
cting Microsoft support and explaining that the activation wizard is not pr=
oviding an installation ID might help. Sometimes, they can manually provide=
activation assistance.<br>
<br>
Long-Term Solution:<br>
<br>
If all else fails and activation proves to be a dead end, consider alternat=
ives such as:<br>
<br>
=C2=A0 =C2=A0=E2=80=A2=C2=A0 =C2=A0Microsoft 365 Personal Subscription: Aff=
ordable with the latest features.<br>
=C2=A0 =C2=A0=E2=80=A2=C2=A0 =C2=A0LibreOffice or OpenOffice: Free alternat=
ives that can handle basic Office tasks.<br>
=C2=A0 =C2=A0=E2=80=A2=C2=A0 =C2=A0Discounted Office 2021 Perpetual License=
: If a newer version is needed but without a subscription.<br>
<br>
If you think she=E2=80=99ll resist purchasing new software, it might be tim=
e for a gentle push to upgrade or switch to free alternatives that meet her=
needs.<br>
<br>
<br>
Ron Soave<br>
<br>
> On Jan 25, 2025, at 3:54=E2=80=AFPM, Weslake1330 via Spridgets <<a =
href=3D"mailto:spridgets@autox.team.net"; target=3D"_blank">spridgets@autox.=
team.net</a>> wrote:<br>
> <br>
> List,<br>
> <br>
> Unlike myself, my wife never spends any money on anything computer rel=
ated and waits for me to resolve her problems....<br>
> <br>
> Currently she has a very nice Microsoft SurfacePro laptop I got her an=
d it is running W11.=C2=A0 Her old PC ran W1O and Home Office 2010 that was=
family software (I think you could have 4 users on it).=C2=A0 I installed =
Office 2010 ok but the 32 bit version because one of my daughters has or ha=
s lost the 64 bit disc and isn't owning up to it.<br>
> <br>
> So far so good except I can't activate the software because it doe=
s not generate an activation code which means you can't activate it by =
phone either.=C2=A0 After spending some time on hold to MS I gave up and th=
ought I would ask the list instead.<br>
> <br>
> The solution of course is for her to 'find' the money for a mo=
re recent copy of office just like I had to for myself, this doesn't se=
em very likely in the near future.=C2=A0 So any ideas why the software won&=
#39;t generate an activation code and would spending time on a long call to=
Microsoft simply be a waste of my time (yes, she isn't good with this =
kind of phone call)?<br>
> <br>
> Thanks and probably better than googling for an answer again and if th=
e list draws a blank I'll tell him to start saving up and to stop wasti=
ng money on stuff she doesn't need . .. <br>
<br>
</blockquote></div>
------------------------<br>
<br>
<a href=3D"mailto:spridgets@autox.team.net"; target=3D"_blank">spridgets@aut=
ox.team.net</a><br>
<br>
et=3D"_blank">http://www.team.net/donate.html</a><br>
<br>
Archive: <a href=3D"http://www.team.net/pipermail/spridgets"; rel=3D"norefer=
rer" target=3D"_blank">http://www.team.net/pipermail/spridgets</a>=C2=A0 <a=
href=3D"http://autox.team.net/archive"; rel=3D"noreferrer" target=3D"_blank=
">http://autox.team.net/archive</a><br>
<br>
ets/ryan@jimryan.com" rel=3D"noreferrer" target=3D"_blank">http://autox.tea=
m.net/mailman/options/spridgets/ryan@jimryan.com</a><br>
</blockquote></div><div><br clear=3D"all"></div><div><br></div><span class=
=3D"gmail_signature_prefix">-- </span><br><div dir=3D"ltr" class=3D"gmail_s=
ignature"><div dir=3D"ltr"><p style=3D"font-size:12.8px"><span style=3D"fon=
t-size:10pt;color:navy">Jim Ryan<u></u><u></u></span></p><p style=3D"font-s=
ize:12.8px">=C2=A9=C2=BF=C2=A9=C2=AC</p></div></div>
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spridgets@autox.team.net
Archive: http://www.team.net/pipermail/spridgets http://autox.team.net/archive
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