[Shop-talk] SK returns

[old dirtbeard]

Very sorry to hear this news. I have been a loyal SK buyer for over 50
years, some of my favorite tools are SK.

I used to be a loyal Milwaukee tool guy for all of the electric tools (hole
shooter, sawzall, etc.), but they now are Chinese-owned and are not the
same, either.

I also have US-made Proto and Klein and I like them as well, so we will see
what happens...

On Wed, Dec 6, 2023 at 10:42 AM Brian and Wendy Warrick <
maynerdfamily at msn.com> wrote:

> We have local tool store that has been the SK rep for many years. My dad
> and I both have a bunch of SK rachets and sockets. Anytime they needed
> repair we would take them into the store and they would throw a repair kit
> in or replace the socket.
>
> He went in a few weeks ago to have a rachet repaired. The store cannot
> even get repair kits from SK anymore! Seems like the new ownership has
> cheapened the product as well as making warranty and repairs difficult to
> impossible. I personally am going to shy away from SK tools going forward.
> Sadly, I think they are a shell of what they used to be.
>
> Brian
> Nampa, ID
> ------------------------------
> *From:* Shop-talk <shop-talk-bounces at autox.team.net> on behalf of Mike
> Sinclair <phoenix722 at comcast.net>
> *Sent:* Wednesday, December 6, 2023 8:25 AM
> *To:* shop-talk at autox.team.net <shop-talk at autox.team.net>
> *Subject:* Re: [Shop-talk] SK returns
>
>
> I have a socket set that I got 70 years ago and have never had a problem
> with them.  And they have seen some torque!  Are they no longer quality
> tools?
>
> Mike
> On 12/6/23 5:39 AM, old dirtbeard wrote:
>
> I have always loved SK tools, particularly for working on motorcycles,
> little British cars, etc., where the thin design will fit where other tools
> would not.
>
> They have changed ownership and I believe that some of the legacy
> websites, etc., may not be staffed.
>
> I believe this is the current site for warranty claims on older SK tools:
> SK Tools USA, LLC (skhandtoolllc.myshopify.com)
> <https://skhandtoolllc.myshopify.com/apps/product-registration?form=warranty-claim>
>
>
> On Wed, Dec 6, 2023 at 5:24 AM John Innis <jdinnis at gmail.com> wrote:
>
> Yes unfortunately, but I don't think you will benefit from my experience.
> I never did get to talk to a person and both of my warranty requests were
> denied.  I have since sold all my SK tools and won't have anything to do
> with them.
>
> On Tue, Dec 5, 2023 at 10:48 PM Moose <eric at megageek.com> wrote:
>
> Does anyone have any contact info for SK tools?  (like a person on the
> inside?)
>
> I have a breaker bar that broke.  I went to their website and filled out
> their form to request a 'repair kit' a while ago.
>
> I only received an email response that was the text I filled out in the
> online form.  No additional information, no way to follow up or if they
> even would be sending the repair kit.
>
> Anyone have any experience with this?
>
> Thanks.
>
> Moose_______________________________________________
>
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>
>
> --
> =================================
> = Never offend people with style when you   =
> = can offend with substance --- Sam Brown  =
> =================================
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>
> --
> Best,
>
> Doug
>
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-- 
Best,

Doug
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