<div dir="ltr"><div class="gmail_default" style="font-size:small">Very sorry to hear this news. I have been a loyal SK buyer for over 50 years, some of my favorite tools are SK.</div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small">I used to be a loyal Milwaukee tool guy for all of the electric tools (hole shooter, sawzall, etc.), but they now are Chinese-owned and are not the same, either.</div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small">I also have US-made Proto and Klein and I like them as well, so we will see what happens...</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Dec 6, 2023 at 10:42 AM Brian and Wendy Warrick <<a href="mailto:maynerdfamily@msn.com">maynerdfamily@msn.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div class="msg-1322543025001988889">
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We have local tool store that has been the SK rep for many years. My dad and I both have a bunch of SK rachets and sockets. Anytime they needed repair we would take them into the store and they would throw a repair kit in or replace the socket.</div>
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He went in a few weeks ago to have a rachet repaired. The store cannot even get repair kits from SK anymore! Seems like the new ownership has cheapened the product as well as making warranty and repairs difficult to impossible. I personally am going to shy
away from SK tools going forward. Sadly, I think they are a shell of what they used to be.</div>
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<div style="font-family:Calibri,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
Brian</div>
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Nampa, ID</div>
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<div id="m_-1322543025001988889divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Shop-talk <<a href="mailto:shop-talk-bounces@autox.team.net" target="_blank">shop-talk-bounces@autox.team.net</a>> on behalf of Mike Sinclair <<a href="mailto:phoenix722@comcast.net" target="_blank">phoenix722@comcast.net</a>><br>
<b>Sent:</b> Wednesday, December 6, 2023 8:25 AM<br>
<b>To:</b> <a href="mailto:shop-talk@autox.team.net" target="_blank">shop-talk@autox.team.net</a> <<a href="mailto:shop-talk@autox.team.net" target="_blank">shop-talk@autox.team.net</a>><br>
<b>Subject:</b> Re: [Shop-talk] SK returns</font>
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<div style="background-color:rgb(255,255,255)">
<p><font size="2" face="Tahoma">I have a socket set that I got 70 years ago and have never had a problem with them. And they have seen some torque! Are they no longer quality tools?</font></p>
<p><font size="2" face="Tahoma">Mike<br>
</font></p>
<div>On 12/6/23 5:39 AM, old dirtbeard wrote:<br>
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<div style="font-size:small">I have always loved SK tools, particularly for working on motorcycles, little British cars, etc., where the thin design will fit where other tools would not.</div>
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<div style="font-size:small">They have changed ownership and I believe that some of the legacy websites, etc., may not be staffed.</div>
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<div style="font-size:small">I believe this is the current site for warranty claims on older SK tools:</div>
<div style="font-size:small"><a href="https://skhandtoolllc.myshopify.com/apps/product-registration?form=warranty-claim" target="_blank">SK Tools USA, LLC (skhandtoolllc.myshopify.com)</a><br>
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<div dir="ltr">On Wed, Dec 6, 2023 at 5:24 AM John Innis <<a href="mailto:jdinnis@gmail.com" target="_blank">jdinnis@gmail.com</a>> wrote:<br>
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<blockquote style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div dir="ltr">Yes unfortunately, but I don't think you will benefit from my experience. I never did get to talk to a person and both of my warranty requests were denied. I have since sold all my SK tools and won't have anything to do with them.
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<div dir="ltr">On Tue, Dec 5, 2023 at 10:48 PM Moose <<a href="mailto:eric@megageek.com" target="_blank">eric@megageek.com</a>> wrote:<br>
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<blockquote style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<font size="2" face="sans-serif">Does anyone have any contact info for SK tools? (like a person on the inside?)</font>
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<font size="2" face="sans-serif">I have a breaker bar that broke. I went to their website and filled out their form to request a 'repair kit' a while ago.</font>
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<font size="2" face="sans-serif">I only received an email response that was the text I filled out in the online form. No additional information, no way to follow up or if they even would be sending the repair kit.</font>
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<font size="2" face="sans-serif">Anyone have any experience with this?</font> <br>
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<font size="2" face="sans-serif">Thanks.</font> <br>
<font size="2" face="sans-serif"><br>
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<div dir="ltr">Best,
<div><br>
<div>Doug</div>
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</div></blockquote></div><br clear="all"><div><br></div><span class="gmail_signature_prefix">-- </span><br><div dir="ltr" class="gmail_signature"><div dir="ltr">Best,<div><br><div>Doug</div></div></div></div>