[Shop-talk] scanner help

[Ronnie Day]

Asking for clarification - Are you having trouble printing or scanning? I
thought the problem was scanning. If it's not printing, try connecting the
printer directly to the computer. Also PC or Mac? There are different
protocols for each platform.

On Mon, Apr 24, 2023 at 11:47 AM Richard George <rkg at teleport.com> wrote:

> I think I deleted the source of this so my apologies if this is redundant,
> but...  Did you try plugging the scanner into a different computer?  I
> know, you shouldn't -need- to do that, but I had a scanner gunny-sack
> between infrequent uses once, and it took a while to figure it the problem
> wasn't just microsoft-software-update-induced.
>
> Good luck,
>
> rkg
>
> (Richard George)
> On 4/24/2023 5:37 AM, Jeff Scarbrough wrote:
>
> Assuming Windows, have you tried removing it from your printers list and
> letting the system reinstall it?
>
> On Mon, Apr 24, 2023, 08:14 Tom Coradeschi <tjcora at icloud.com> wrote:
>
>> Is it USB connected? Maybe (assuming you haven’t already done so) try a
>> different cable? Grasping at straws…
>>
>> Tom Coradeschi
>> tjcora at icloud.com
>>
>> On Apr 23, 2023, at 10:22 PM, john <jniolon at att.net> wrote:
>>
>> 
>> VueScan for my first choice... same as all the others
>>
>> j
>>
>>
>> *----- Original Message -----*
>> *From:* Ronnie Day <ronnie.day at gmail.com>
>> *To:* Mike Sinclair <phoenix722 at comcast.net>
>> *Cc:* <shop-talk at autox.team.net>
>> *Sent:* 4/23/2023 7:09:35 PM
>> *Subject:* Re: [Shop-talk] scanner help
>> ------------------------------
>> Plus 1 for VueScan. Ed is an incredible guy and the software simply
>> works! You can D/L it and see if/how it works. You'll get watermarks until
>> you pay for it but you'll know it works before you do. It was
>> recommended by a friend on the editing list I've been on since the mid
>> '90s. I used it for maybe 15 minutes and bought the lifetime licence. At
>> some point Ed made it cross-platform and my lifetime licence was
>> grandfathered so I can scan using my Brother MFC from any of my Macs or
>> PCs. Inarguably the best $100 I ever spent on software!
>>
>> RD
>>
>> On Sun, Apr 23, 2023 at 5:06 PM Mike Sinclair <phoenix722 at comcast.net>
>> wrote:
>>
>>> Make sure your wireless is not set to public.  Don't ask me how I know.
>>>
>>> Mike
>>> On 4/23/23 1:32 PM, john wrote:
>>>
>>> trying to copy some documentation on my tools and my scanner refuses to
>>> cooperate.  It used to work.  It's a HP m1217 nfw multifunction printer.
>>> I've reloaded all the proper up to date drivers
>>> run diagnostics on hardware and all is fine.. reset to factory
>>> settings... tried several different scanner software packages including HPs
>>> version and everyone says it "Can Not Communicate with the scanner."
>>>
>>> Tried an online tech support outfit that said it was a virus preventing
>>> it from working and for 250 bucks they would fix it... well, thanks but no
>>> thanks.  Ran several malware and virus programs and found one
>>> PUP file and removed it .  After that redid all above and same result...
>>> Hope someone can tech me up on this and get this piece of printer working
>>> again...and all other printer functions work fine
>>>
>>> thanks
>>>
>>> john
>>>
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