[Shop-talk] amazon ..was Shop-talk Digest, Vol 8, Issue 44

[Doug Braun]

How can they want a "restocking" charge for something that is broken?

Doug


On Mon, Mar 24, 2014 at 6:25 PM, Karl Vacek <KVacek at ameritech.net> wrote:

> Thanks to all for pushing me to try the return.  I called them and got a
> one-time exception to Amazon's 30-day return policy, thanks to a helpful
> customer service representative.  The rep told me there may be a restocking
> charge, although he said he'd noted on the return approval not to charge
> me.
> Even if they charge me something, it's still better than throwing it out.