[Mgs] not happy w/ Victoria British

[Paul Root]

Personally, I only order from VB when no one else has it. It seems there is
always a problem with an order from them.


On Feb 16, 2010, at 12:05 PM, don wrote:

>> I just had a rather negative experience with VB.  I ordered a fuel pump
rebuilding kit for my MGA, and I was very clear with the order-taker guy on
what I needed.  I was concerned that there could be an issue as there are two
types of fuel pumps, and that the diaphragm is different between them.  I told
him exactly what I needed and told him that there were two types so as to
avoid a problem.  He insisted that the kit was the correct one for my
application.  I just got it UPS to me and it is the wrong one.  Also, the
little rebuild kit could have been shipped in a box about 1/10 the size of the
one they used.  I called VB and explained the wrong part and was told I would
be called by a customer rep, but so far, no call.  When I have dealt with
Scarborough Faire for parts, they (Cecilia) has been great with her knowledge
and helpfullness.  Moss is ok too.
>> Don Scott