I know there were pretty good sales training sheets out in the day of
BL,or Rover for instance for the Rover 3500 and so on. They compared
rival models, gave specs and so on. Just seems nobody bothered reading
them.
Gernot
> ----------
> From: Tony Rhodes[SMTP:ARhodes@compuserve.com]
> Reply To: Tony Rhodes
> Sent: Saturday, May 16, 1998 3:18 PM
> To: John Macartneyq; INTERNET:triumphs@autox.team.net
> Subject: RE: the flannel
>
>
> >Okay, in my experience, no car salesman of today has ever had the
> IN-DEPTH
> >product training I had to undergo continuously, not only of my
> products
> but
> >those of my competitors - because for the most part they are just
> order
> >takers, and probably always will be. What really grieves me is that
> part
> of
> >my hard earned money goes towards these people's salaries as "a
> commission
> >to compensate THEM for selling ME a car."
> >
> >John Macartney<
>
> I agree 150%. I have almost never met a knowledgable car
> salesman. Though, some will acknowledge their lack of information,
> and try to dig it up. It seems to me that any salesman should know
> much more about their products than me. If I do a little research by
> reading a few car mags and then know more than the salesman, I
> get upset. I think any salesman should know EVERYTHING about
> the models that they sell. Like all the options and the costs of
> them.
> Come on, they only have a couple of different models to memorize.
>
> It seems that being in auto sales breeds contempt for their products.
>
> With that attitude, why don't they go into a more enjoyable line of
> business? They appear as they could not care less about what
> they are selling. In addition, most of the time they are totally
> uninterested in making a sale. Once I wanted to lease a car for work.
>
> I wanted to know the sales price and the residual value. It was as
> if I was asking to be told some intimate personal detail. When the
> salesboy (not man) was not forthcoming, I then told him that I would
> leave. He looked at me blankly. Half way out I turned around and
> asked him if he really did not want to make a sale. He continued
> the blank look, and I left. I went to a dealer a couple of miles away
>
> and found the one good, smart salesman I have ever met and I
> got a much better deal and was in and out in about 1/2 hour. No
> pulling teeth here!
>
> -Tony
>
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