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RE: the flannel

To: John Macartneyq <jonmac@ndirect.co.uk>, "INTERNET:triumphs@autox.team.net" <triumphs@Autox.Team.Net>
Subject: RE: the flannel
From: Tony Rhodes <ARhodes@compuserve.com>
Date: Sat, 16 May 1998 10:18:21 -0400
>Okay, in my experience, no car salesman of today has ever had the IN-DEPTH
>product training I had to undergo continuously, not only of my products
but
>those of my competitors - because for the most part they are just order
>takers, and probably always will be. What really grieves me is that part
of
>my hard earned money goes towards these people's salaries as "a commission
>to compensate THEM for selling ME a car."
>
>John Macartney<

I agree 150%.  I have almost never met a knowledgable car 
salesman.  Though, some will acknowledge their lack of information, 
and try to dig it up.  It seems to me that any salesman should know 
much more about their products than me.  If I do a little research by 
reading a few car mags and then know more than the salesman, I 
get upset.  I think any salesman should know EVERYTHING about 
the models that they sell.  Like all the options and the costs of them.  
Come on, they only have a couple of different models to memorize. 

It seems that being in auto sales breeds contempt for their products.  
With that attitude, why don't they go into a more enjoyable line of 
business?  They appear as they could not care less about what 
they are selling.  In addition, most of the time they are totally 
uninterested in making a sale.  Once I wanted to lease a car for work.  
I wanted to know the sales price and the residual value.  It was as 
if I was asking to be told some intimate personal detail.  When the 
salesboy (not man) was not forthcoming, I then told him that I would 
leave.  He looked at me blankly.  Half way out I turned around and 
asked him if he really did not want to make a sale.  He continued 
the blank look, and I left.  I went to a dealer a couple of miles away 
and found the one good, smart salesman I have ever met and I 
got a much better deal and was in and out in about 1/2 hour.  No 
pulling teeth here!

-Tony

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