Len: thank you for the compliment. All I can do is try, unfortunately I
don't seem to be too successful. The only TRF comment I am comfortable in
making is twofold: I was there for 5 years, I gave Charles as much effort
as I could, and I only wish him and the rest of his staff nothing but the
best. John Swauger is my best friend and there isn't a day that goes by
that I don't worry about him and his future with TRF. My biggest regret is
that Charles wouldn't listen to me for the last 3 years of my tenure with
him when I tried to convince him that a web presence was a necessary tool
for doing a successful mailorder business. My best memories of TRF revolve
around the TRF Summer Party. With all due respect to John Swauger I've got
to admit that the Summer Party's that I organized were the best ever. Nuff
said........................................
"Somebody has to do something, and it's just incredibly pathetic that it
has to be us." - Jerry Garcia
Dana P. Henry
dphenry@americanteleport.com
http://www2.third-wave.com/www/chamber
----------
> From: len drake <drake@direct.ca>
> To: S. L. Hower <howersl@ttown.apci.com>
> Cc: triumphs@autox.team.net
> Subject: Re: TRF WWW SITE?
> Date: Tuesday, March 04, 1997 1:05 PM
>
> You're absolutely right! Dana was the best thing TRF had going.
> Even since he left, I still talk to Dana to try to get problems
> resolved through his inside contacts - still doesn't work
> though, as the inside people still won't respond to problems.
>
> Cheers,
>
> Len Drake
>
> >
> >On Mon, 3 Mar 1997, len drake wrote:
> >
> >> Hi Kai - I wouldn't hold your breath. They do have an e-mail
> >> address, but apparently never check it. I wrote two notes to
> >> them in October and November and still don't have a reply.
> >> For all of the fans that they apparently have, they sure
> >> aren't my favorite company to TRY to deal with.
> >>
> >> Cheers,
> >>
> >
> > Len,
> >
> > Dana Henry (a net-literate TRF ex-employee) used to be very
> > consciencious about following up on email at TRF. He left
> > last year citing personal reasons- I suspect Charles Runyan
> > had, ahem, a 'disagreement' with Dana, as he mentioned such
> > in his posting. IMHO, Runyan ought to be investing his money
> > in his car business and not in some British pub in the middle
> > of PA. (although I hear it is rather nice)
> >
> > Obligatory TRF story follows:
> >
> > I've only ever bought a handful of parts from them- my
> > then-fiancee-now-wife (who lived in NJ) ordered some parts
> > for me for Christmas. When she got her Visa statement, she
> > noticed that she was charged PA sales tax as a NJ resident.
> > She called to question the charge and was told that the
> > customer (me) lived in PA, so they were required to collect
> > sales tax on the sale- even though they shipped the box to NJ.
> > (she gave them my TRF customer number to help identify which
> > cars I own, etc) They refused to credit her, and that was
> > the last time I've ever ordered from them.
> >
> > --Scott
> >
> > Scott Hower --> howersl@ttown.apci.com
> > Air Products & Chemicals, Inc.
> > 7201 Hamilton Blvd Trexlertown, PA
> > (610) 481-2646
> >
> >
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