OK, this is all very nice, but I really have to ask:
What's the point in flaming me?
I provided an opinion based on my experience so other people would have
a data point to consider (with other factors) if they were faced with
a similar situation. Telling me why you think I'm fat-headed in holding
that opinion is a waste of bandwidth. You're not going to change my
mind and you may discourage other people from putting in their experiences.
If I had said only good things, nobody would have bothered to type a reply.
You have to take all of these anecdotes with a grain of salt
anyway. I had a good experience with a local chrome shop as did one
friend of mine. Another went to the same shop and they destroyed some
irreplaceable pieces for him (buffed them into transparency). So
much for a recommendation.
Still, people screw up and it's the response to it that will determine
whether or not a business grows. Maybe I'm just sensitive to it since
I have 11,000 customers at work and I run a service business on the
side. If I told any of them to go away because it's all their fault
(even if it is), I'd never hear the end of it.
Finally, I have to say that that was really unexpected. I can't remember
the last time somebody got flamed in this group. Everybody is normally
much more civil than that.
--
Paul Amaranth Manager User Services - office: (810) 370 4541 (also voicemail)
(e-mail) amaranth@vela.acs.oakland.edu (Michigan)
Mosaic page: http://www.acs.oakland.edu/links/amaranth/amaranth.html
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