[TR] An expensive lesson

Joe Burlein floridatr6 at cfl.rr.com
Sat Nov 7 16:16:47 MST 2015


Part of the problem lies in final cost of the cars when this took place. At the time they were cheap British used cars with a spotty history of reliability.  The cost of parts to fix correctly far exceeded the cost of the car.  Couple that with the fact you have no clue HOW that "equivalent" part performs until people start buying it and using it for a few years. Now that the cars have gone up in value (in most cases) and are collector items people are more likely to spend money on them. 

You think this is bad, check out the Italian car parts market. Much worse than this. 

Joe B
72 TR6

> On Nov 7, 2015, at 12:29, Don Hiscock <don.hiscock at gmail.com> wrote:
> 
> It stings, John, because the OEM stuff is (was) better than the dreck we have for most things today, coupled with the thought that up until relatively recent times there was a chance to keep the OEM bits around but for penny-pinching. 
> 
> I'd like to think as we've all reached a different stage in life and our cars have reached a different point in value, that were that same support-the-good-stuff option available to is now we'd do it. 
> 
> Perhaps not. Maybe that's just not in the genes of a typical Triumph owner, then or now, to spend a cent more than necessary. 
> 
>> On Saturday, November 7, 2015, John Macartney <john.macartney at ukpips.org.uk> wrote:
>> Sorry, Don. Didn't mean to 'hurt' anyone but I only wrote that piece to illustrate that 'price fright' should never be the deciding factor. It's doing your best to keep your prices as close to market acceptance limits and 'going that extra mile' if you can on customer service. I do remember two small independents based in California (one in SF, the other in LA) who clearly had some very loyal and dependable customers and they kept on coming back to us with repeat business. It was never large and even if we lost it, this would never have impacted on our bottom line. But they stuck with us and we tried to give them the best deal possible because it was always such a pleasure dealing with them. Probably the difference between those two outfits and all the rest was they 'understood' the volatility of foreign exchange movements and clearly did their level best to address it. I was greatly saddened some years later to learn the owners of both businesses had died and the businesses were liquidated. they had become such very good friends. Do any of the older listers in CA by chance remember Dave Milner or Hank Dukowski? That's who they were.
>> 
>> Jonmac
>> 
>> 
>> 
>> ---
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