[TR] tr6 woes part 8

[Bob Rochlin]

I can feel your anguish in regurgitating the difficulties you've had.  I've
had one experience like that in my life.  It was from an oil burner repair
shop, and it taught me to always specify that I wanted a price or an estimate
before I had any work done on anything.    Unfortunately XK put up a competent
facade, and saw you as a trusting person and took full advantage.  It would
have been one thing if you had had competent repairs carried out in a
professional manner, but to have slip shod work done at a premium price and
have every resulting problem blamed on the condition of your car is
outrageous.    For what it's worth, my friend had almost the same thing to him
last summer at a garage on Cape Cod.  He filled a suit in small claims court
action and the garage owner, not wanting the publicity, came to an agreement
with him to give him a substantial amount of his money back.  My friend was as
I was surprised as I was that it worked...

> From: peterara at msn.com
> To: triumphs at autox.team.net
> Date: Tue, 18 Feb 2014 18:34:27 -0800
> Subject: [TR] tr6 woes part 8
>
> Bottom line.  I am not happy.  I feel insulted by the owner's tone
regarding
> the condition before they got it and the "shocking" condition it was in.  I
> was treated poorly regarding problems that arose while they had it.  I feel
I
> was overcharged.  Sure they balanced, epoxied, painted, and cleaned, but I
was
> not given any options I was just presented with a bill.  No estimate, no
> signed work order.  Though I had brought up start-up procedures, they did
not
> start the car with 30W break-in oil, they did not run the car at 2500 rpm
for
> 20 minutes when they first started it. But, hey, Jason says they have been
> rebuilding engines for 40 years and they know how to start up a fresh
engine.
>
> Draw your own conclusions about this, I would like to hear them, but I will
> not be going back or recommending them to anyone.
>
>
>
> Peter Arakelian - '71 TR6, Daily Driver
>
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