[TR] New One

KingsCreekTrees at aol.com KingsCreekTrees at aol.com
Thu Sep 9 16:33:02 MDT 2010


This reminds me of when I worked at a Land Rover/Range Rover dealer in the  
UK in the late '80's. They'd come in for their first 1,000 miles service 
with a  list of faults as long as your arm and the only way we could keep our 
spirits up  was so shout "they don't last forever, you know!"  
 
When we had a really irate customer, the manufacturer would suggest we tell 
 the customer that they had, after all, bought a "high maintenance  
vehicle".
 
Such customer service...
 
Tim


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