[TR] TRF - poor business practice

[Joe Burlein]

I respectfully disagree. 

There is nothing wrong with calling out a vendor for shoddy service or 
parts.  As a matter of fact it is a service to the whole community.  
I've been saved many a dollar in the Italian car world from both brick 
and mortar and Fleabay stores from these types of warnings.  Deal with 
the company first then tell your story.  Not a thing wrong with that.  
Mark can of course do what he wishes since it is his list, but I for one 
would find this list far less worth while without peoples real world 
experiences.

Now in the case of TRF I've had refunds take way to long also.  As a 
matter of fact, this email string prompted me to call TRF about a refund 
I hadn't seen yet!  One thing the guys at TRF did tell me; if you tell 
them (or even hint I assume) you will be placing another order soon they 
will hold off and apply the refund to the next order.  And on the up 
side I find most of their parts to be the closest to original as possible.

Oh, and in this economy I seriously doubt any supplier would be happy 
losing customers.  Just look at Victoria British's parent company.

Joe Burlein



Loumetelko at aol.com wrote:
> In a message dated 2/16/2010 11:23:25 A.M. Eastern Standard Time,  
> blanoway at shaw.ca writes:
>
> I need  to apologize first, and then ventwith the hope that it may help
> other TRF  customers avoid this situation.
>  
>
>
>
> I would applaud, encourage, second the motion a statement from Mark  
> Bradakis that stated any bashing of suppliers while naming the supplier will  earn 
> the writer an automatic six month suspension from this hallowed list.   I 
> have had many bad business or quality issues with various British car  
> suppliers but I refuse to sink to the childish level that we have just  read.  I 
> have always chalked it up to experience.  I will be willing  to wager that 
> TRF will be very happy without these basher's business.  
>  
> Lou Metelko
> Auburn, Indiana
>
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