[TR] Auto insurance claims.

[Randall]

Tom wrote:
> > the best claims action I have 
> > ever seen 
> > was from Progressive Insurance.

Mike Moore replied:
> I'm sorry, but my experience with Progressive makes me think 
> it is the worst insurance company I have ever dealt with. 

Notice the key difference here, Tom was their customer, while Mike was not.
I believe this is usually the case; any insurance company gives better
service to the people who are paying them for it.

Which is why I feel you should always consult your company, even if you
decide not to subrogate.

Randall