[TR] Kudos to John Esposito

[terryrs at comcast.net]

-------------- Original message -------------- 
From: "J.C. Hassall" <jhassall at blacksburg.net> 

> Friends, 
> 
> I have some major league kudos for John Esposito (Quantum Mechanics). 
> Seems that when I mated my gearbox to the A-type OD John rebuilt for me, 
> I gummed up the pump. I returned the OD to John and asked if he could 
> squeeze it in on a rush, since I have about 2 week window to take the 
> TR4 for state inspection and put it on the road. John worked on the 
> unit after hours, then drove it to the FedEx store the next morning. 
> Now **that's** customer service!! 
> 
> Yahoo! I **really** appreciate his terrific customer service. If you 
> have any gearbox or OD work, John's your man. Check him out at 
> www.quantumechanics.com 
> 
> NFI, but sure am one happy customer. 

Yes, well, I hate to think of the mess I presented him a few years back with on my TR3A front calipers.  In trying to get the rusted bleed screws out, I buggered up not one, but two broken off Easy-Outs in one cavity.  They accepted the calipers and rebuilt them as if it were a matter of course.  Pretty happy customer here too.  NFI

Terry Smith