[Spridgets] UPS and Customs/Brokers M'aidez

[Peter Caldwell]

Any of you lot familiar with the black art of customs? Especially 
UPS's version of brokerage fees?

A customer shipped some shocks from Canadia via UPS for us to 
rebuild, and 2 weeks later I get invoiced by UPS for customs and 
brokerage fees (duty $9.23 + Govt charges other than duty $2.00 + 
Brokerage charges $29.75). A little late for me to charge the 
customer! The label specifically shows "car parts return for rebuild to USA".

I generally like UPS, but this seems a bit usurious.

While I wait for them to reply, I thought I'd ask if any of you know 
how to avoid these situations. Note: I recommend US Mail for Canadian 
shipments.

Thanks

Peter C.