[Spridgets] No LBC, need help testing & installing a new phone jack from 2 outside phone wires (no dial tone)

Linda Grunthaner grunthaner at gmail.com
Sat Jul 11 09:36:34 MDT 2009


I'm in a jam here in my partner's Brooklyn apartment trying to get her land
line phone (no dsl or internet) to work. Her brother removed a non load
bearing wall in the kicthen and removed the wall jack in the process. He
knew nothing about electricity so he just re connected the matching wires (I
never saw the image & no wire photos or sketches provided) and now there is
no land line dial tone. Her brother went back to Michigan so I'm unable to
ask him questions but being he knows nothing about electricity it wouldn't
help anyway.

I want to test the incoming line (COOP apartment) to determine if the phone
company is needed as it is extremely expensive to get any work done in the
city therefore the process of elimination is best.. I looked at the jack box
which connects to the outside wires and I see 2 black wires coming into the
apt. they are connected to the (old fasion jack box which has no plug for
the phone) so I purchased a jack box which btw is a plastic piece of crap
and will break soon. One of the 2 black wires are connected to the red
terminal of the house line and the other to the green house line. I think I
remember only 2 lines are used out of the 4 provided on a phone line am I
correct? So the yellow and the black strand are clipped and not connected. I
connected the outside black to the new box on the red phone line wire and
the other black outside line to the green.  I am not using any other jack
box colors.  When I plugged in the phone I get no dial tone.

I'm on my way to a memorial service for my dear deceased father's
girlfriend who passed away the other day and will check back on line for
replies. I can send pictures if you want. Unfortunately I do have an ohm's
meeter so I can't test with that can anyone tell me how? I saw online a way
to plug in a phone to the outside tester port on the box but being this is a
big apartment I suspect that won't be easy.

Thank you in advance.
Linda
I can call via my cell for one on one help if that will be easier but not
until I get back from the service in Queens.


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