[Shop-talk] scanner help

[Bob Spidell]

re: '... everyone says it "Can Not Communicate with the scanner."'

'Everyone?' Presumably, this is a message displayed on your computer? If 
it's a message displayed on the MFD, if it has a display, then it's an 
issue internal to the device.

I used to be a disciple of HP quality; after all, I worked for HP for 
over 13 years (and got employee discounts). But, after a series of 
failures I started buying my printers/MFDs from Canon, and have been 
happy with the performance, quality and service for a couple decades. 
HP's once-legendary quality went down the crapper when, 
'coincidentally,' Carly Fiorina was given the reins, and the 
battle-hardened, bureaucratic infighters from Compaq took control. Case 
in point: Arguably the most popular handheld calculator--at least with 
financial types--is the HP12C. I've purchased, over the years, 5 or 6 of 
them but the last couple I bought were all but unusable. The newer ones' 
keys were so stiff you had to mash them really hard and you'd get 
unintentional repeats; e.g. you press '0,' and get '00000.' They're now 
collecting dust and the older models are still serving me well.

I think you have to byte[sic] the bullet and put your $250 towards a new 
printer/MFD (esp. if *you didn't change anything* and the printer 
started acting-up on its own; communications chips do fail 
occasionally). Canon's good, but I've heard good things about Epson as well.

Bob


On 4/24/2023 9:03 AM, john wrote:
> Yep...tried that too.. I've tried everything I can think of short of 
> dumping the toner cartridge and refilling it
> that's why//I'm calling on the brain trust here !!! Slightly Smiling Face
> john
>
>     *----- Original Message -----*
>     *From:* Jeff Scarbrough <fishplate at gmail.com>
>     *To:* shop-talk at autox.team.net <Shop-talk at autox.team.net>
>     *Sent:* 4/24/2023 7:37:31 AM
>     *Subject:* Re: [Shop-talk] scanner help
>     ------------------------------------------------------------------------
>     Assuming Windows, have you tried removing it from your printers
>     list and letting the system reinstall it?
>
>     On Mon, Apr 24, 2023, 08:14 Tom Coradeschi <tjcora at icloud.com> wrote:
>
>         Is it USB connected? Maybe (assuming you haven’t already done
>         so) try a different cable? Grasping at straws…
>
>         Tom Coradeschi
>         tjcora at icloud.com
>
>>         On Apr 23, 2023, at 10:22 PM, john <jniolon at att.net> wrote:
>>
>>         
>>         VueScan for my first choice... same as all the others
>>         j
>>
>>             *----- Original Message -----*
>>             *From:* Ronnie Day <ronnie.day at gmail.com>
>>             *To:* Mike Sinclair <phoenix722 at comcast.net>
>>             *Cc:* <shop-talk at autox.team.net>
>>             *Sent:* 4/23/2023 7:09:35 PM
>>             *Subject:* Re: [Shop-talk] scanner help
>>             ------------------------------------------------------------------------
>>             Plus 1 for VueScan. Ed is an incredible guy and the
>>             software simply works! You can D/L it and see if/how it
>>             works. You'll get watermarks until you pay for it but
>>             you'll know it works before you do. It was recommended by
>>             a friend on the editing list I've been on since the mid
>>             '90s. I used it for maybe 15 minutes and bought the
>>             lifetime licence. At some point Ed made it cross-platform
>>             and my lifetime licence was grandfathered so I can scan
>>             using my Brother MFC from any of my Macs or PCs.
>>             Inarguably the best $100 I ever spent on software!
>>
>>             RD
>>
>>             On Sun, Apr 23, 2023 at 5:06 PM Mike Sinclair
>>             <phoenix722 at comcast.net> wrote:
>>
>>                 Make sure your wireless is not set to public.  Don't
>>                 ask me how I know.
>>
>>                 Mike
>>
>>                 On 4/23/23 1:32 PM, john wrote:
>>>                 trying to copy some documentation on my tools and my
>>>                 scanner refuses to cooperate.  It used to work. 
>>>                 It's a HP m1217 nfw multifunction printer.  I've
>>>                 reloaded all the proper up to date drivers
>>>                 run diagnostics on hardware and all is fine.. reset
>>>                 to factory settings... tried several different
>>>                 scanner software packages including HPs version and
>>>                 everyone says it "Can Not Communicate with the scanner."
>>>                 Tried an online tech support outfit that said it was
>>>                 a virus preventing it from working and for 250 bucks
>>>                 they would fix it... well, thanks but no thanks. 
>>>                 Ran several malware and virus programs and found one
>>>                 PUP file and removed it .  After that redid all
>>>                 above and same result... Hope someone can tech me up
>>>                 on this and get this piece of printer working
>>>                 again...and all other printer functions work fine
>>>                 thanks
>>>                 john
>>>
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