[Shop-talk] scanner help

john jniolon at att.net
Mon Apr 24 10:03:58 MDT 2023


Yep...tried that too.. 
I've tried everything I can think of short of dumping the toner cartridge and refilling it
 
 
that's 
why 
I'm calling on the brain trust here !!! 
 
john
----- Original Message -----
From: Jeff Scarbrough <fishplate at gmail.com>
To: shop-talk at autox.team.net <Shop-talk at autox.team.net>
Sent: 4/24/2023 7:37:31 AM
Subject: Re: [Shop-talk] scanner help



Assuming Windows, have you tried removing it from your printers list and letting the system reinstall it?


On Mon, Apr 24, 2023, 08:14 Tom Coradeschi <tjcora at icloud.com> wrote:

Is it USB connected? Maybe (assuming you haven’t already done so) try a different cable? Grasping at straws…


Tom Coradeschi 
tjcora at icloud.com


On Apr 23, 2023, at 10:22 PM, john <jniolon at att.net> wrote:


 
VueScan for my first choice... same as all the others
 
j
 
----- Original Message -----
From: Ronnie Day <ronnie.day at gmail.com>
To: Mike Sinclair <phoenix722 at comcast.net>
Cc: <shop-talk at autox.team.net>
Sent: 4/23/2023 7:09:35 PM
Subject: Re: [Shop-talk] scanner help



Plus 1 for VueScan. Ed is an incredible guy and the software simply works! You can D/L it and see if/how it works. You'll 
get watermarks until you pay for it but 
you'll know it works before you do. It was recommended by a friend on the editing list I've 
been on since the mid 
'90s. I used it for maybe 15 minutes and bought the lifetime licence. At some point Ed made it cross-platform and my lifetime licence was grandfathered so I can scan using my Brother MFC from any of my Macs or PCs. Inarguably the best $100 I ever spent on software! 


RD


On Sun, Apr 23, 2023 at 5:06 PM Mike Sinclair <phoenix722 at comcast.net> wrote:

Make sure your wireless is not set to public.  Don't 
ask me how I know.
Mike

On 4/23/23 1:32 PM, john wrote:

trying to copy some documentation on my tools and my scanner refuses to 
cooperate.  It used to work.  It's a HP m1217 nfw multifunction printer.  I've 
reloaded all the proper up to date drivers
run diagnostics on hardware and all is fine.. reset to factory settings... 
tried several different scanner software packages including HPs version and 
everyone says it "Can Not Communicate with the scanner."
 
Tried an online tech support outfit that said it was a virus preventing it from 
working and for 250 bucks they would fix it... well, thanks but no thanks.  Ran 
several malware and virus programs and found one
PUP file and removed it .  After that redid all above and same result... Hope 
someone can tech me up on this and get this piece of printer working 
again...and all other printer functions work fine
 
thanks
 
john

 
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