[Shop-talk] scanner help

[Mike Sinclair]

Make sure your wireless is not set to public.  Don't ask me how I know.

Mike

On 4/23/23 1:32 PM, john wrote:
> trying to copy some documentation on my tools and my scanner refuses 
> to cooperate.  It used to work. It's a HP m1217 nfw multifunction 
> printer.  I've reloaded all the proper up to date drivers
> run diagnostics on hardware and all is fine.. reset to factory 
> settings... tried several different scanner software packages 
> including HPs version and everyone says it "Can Not Communicate with 
> the scanner."
> Tried an online tech support outfit that said it was a virus 
> preventing it from working and for 250 bucks they would fix it... 
> well, thanks but no thanks. Ran several malware and virus programs and 
> found one
> PUP file and removed it .  After that redid all above and same 
> result... Hope someone can tech me up on this and get this piece of 
> printer working again...and all other printer functions work fine
> thanks
> john
>
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