[Shop-talk] [OT] Unbelievable
Bob Spidell
bspidell at comcast.net
Tue May 4 08:26:41 MDT 2021
Side note: The 'goto' for leaky steering boxes in the Austin-Healey
universe is John Deere 'Cornhead Grease;' available at many places
online (and probably equivalent to spindle grease). A friend sent me a
couple tubes, but I haven't tried it yet; getting it in the box is the
hard part.
On 5/4/2021 6:07 AM, Jim Stone wrote:
> Sadly, my experience has been that big (and too often, not-so-big) box
> employees are either inadequately trained or simply lack the
> motivation to put any work into looking for something that is not
> readily obvious. I went into a Tractor Supply store last week to buy
> Cotton Picker Spindle Grease 00, which I am sure is not a frequently
> purchased item. (FWIW, I want to see if it is a good lubricant to use
> in my Alpine’s steering gear, since traditional gear oil often leaks
> out and regular grease is often too thick.). Their website showed the
> store carried it, but the kid who helped me looked through the motor
> oil section and said they didn’t have it. I suggested that it might
> be somewhere else, but he was adamant that it would be with the auto
> oils and additives. I eventually found another employee willing to
> look harder and they had about a dozen bottles in a completely
> different section just a few rows away.
>
> This has happened to me more times than I wish to count, and I now
> rarely accept the first “we don’t have it” response and often just
> find it on my own.
>
> Jim
>
> p.s. Writing the above reminds me of an experience more than 30 years
> ago. We had just moved into a new home and needed smoke detectors. I
> did some research on them and discovered that there were then two
> types, photoelectric and ionization. I don’t remember which type I
> decided to get, but went to a local big box store (the national
> chains hadn’t taken over yet) and was studying their detector display.
> A young girl came over and asked if I needed any help.
>
> “Yes I do. Can you tell me which ones are photoelectric and which
> are ionization?”
> “Oh no, sir. They all run on batteries."
>
>
>> On May 4, 2021, at 7:54 AM, Pat Horne <patintexas at icloud.com
>> <mailto:patintexas at icloud.com>> wrote:
>>
>> I’ve gotten to the point where I call the big box stores & have them
>> actually lay eyes on what I am looking for if the quantity is shown
>> to be less than 20. If they confirm that they have it I then place an
>> on line order & pick it up in a few hours. It saves a bunch of time.
>>
>> Peace,
>> Pat
>>
>> Pat Horne
>> We support Habitat for Humanity
>>
>>
>> On May 4, 2021, at 12:25 AM, Brian Kemp <bk13 at earthlink.net
>> <mailto:bk13 at earthlink.net>> wrote:
>>
>> I agree that it is unbelievable how bad some of the home centers
>> can be. Needed a vacuum cleaner belt fast. Not in stock anywhere
>> other than HD per the websites. The nearest HD said there were five
>> in stock. Couldn't find any. Next one said there were three in
>> stock - none there. Drove to a third one with seven listed in stock
>> and still none available. The employee at the last location said
>> they are frequently shoplifted. At each store I asked for help
>> finding the belt and each employee said there were none in the
>> store. The sad thing is that a week later, the websites still had
>> the same inventory numbers listed. You would think there would be a
>> process to correct inventory. I'm in the Los Angeles area and have a
>> number of stores to pick from and they are managed very differently.
>> I have not gone to the one nearest to my office in about five years
>> because it is so poorly managed and the items like the plumbing and
>> electrical fittings are all messed up.
>>
>> My last adventure was a replacement battery for my wife's key
>> locator. Went to Lowes because they had 47 listed on their website.
>> Had an employee help me and checked all the battery storage areas and
>> we couldn't find any. A month later, the website still said 47 and
>> the hook for that size remained empty.
>>
>> I used to live near a nice True Value hardware store. Much smaller,
>> but organized better and there was always an employee willing to help
>> me. The prices are a little higher, but the convenience and service
>> are worth it. Sadly the landlord ended their lease to put in a
>> restaurant that closed a year later (before the pandemic)
>>
>> Brian
>>
>> On 5/3/2021 9:01 PM, Bob Spidell wrote:
>>> Pardon me, I just gotta vent. Not being able to find these plumbing
>>> pieces at HD and Lowe's--even though their websites said they had
>>> bunches in stock--and at a plumbing supply, I finally broke down and
>>> ordered from Lowe's (2"<->2" elbow, external thread to slip joint,
>>> and a 1.5" plug, for a different application). So, after FedEx
>>> apparently lost, then found, the shipment they showed up today. One
>>> problem: the jackass that packed them jammed the 1.5" plug into the
>>> threaded end of the elbow so hard it may be impossible to remove it
>>> without breaking the elbow. I'll get it in a vice when I get to my
>>> shop tomorrow, but there's no guarantee of successful extraction.
>>>
>>> I get it; working the line at a warehouse is a shit job, but someone
>>> went out of their way to do this. I usually apply Hanlon's
>>> Razor--"Don't attribute to malice that which can be explained by
>>> incompetence"--but the plug is jammed in the elbow so hard someone
>>> really had to work at it. I hope it felt good.
>>>
>>> Vent mode off.
>>>
>>> Bob
>>>
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>>
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>
>
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