[Shop-talk] blue screen problems... need the gurus

[Peter J. Thomas]

On 3/29/2016 8:42 PM, john niolon wrote:
> this week I have started getting the ‘blue screen of death’!!   Gives 
> me the screen... does the dump and reboots...
> upon reboot I get the ‘windows had a boo-boo’  box with the following 
> information
Could be anything, bad hardware or bad driver or corrupted file system 
or virus, etc.  I believe you have Windows 7.  Best advice is to boot 
into safe mode and run diagnostics/updates.

If it is Win 7 consider updating to Win 10.
> /Problem signature:/
> /  Problem Event Name:    BlueScreen/
> /  OS Version:    6.1.7601.2.1.0.256.48/
> /  Locale ID:    1033/
> //
> /Additional information about the problem:/
> /  BCCode:    19/
> /  BCP1:    0000000000000020/
> /  BCP2:    FFFFFA800602A590/
> /  BCP3:    FFFFFA800602A5B0/
> /  BCP4:    0000000004020008/
> /  OS Version:    6_1_7601/
> /  Service Pack:    1_0/
> /  Product:    256_1/
> //
> /Files that help describe the problem:/
> /  C:\Windows\Minidump\032916-26145-01.dmp/
> /C:\Users\User\AppData\Local\Temp\WER-94801-0.sysdata.xml/
> //
> /Read our privacy statement online:/
> ///http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409/
> //
> /If the online privacy statement is not available, please read our 
> privacy statement offline:/
> /  C:\Windows\system32\en-US\erofflps.txt/
> //
> of course all of this is just gobblede-gook to me.   I did finally get 
> it to allow me to print out the minidump and have it saved if someone 
> wants to look at it
> I used to be able to read memory dumps, but that was 30 years ago with 
> mainframes and cobol...  this don’t look like those !
> any of you super guru binary/hex people give me an idea what’s blowing 
> up my pc ???   I would certainly appreciate some guidance...  I can 
> email you the dump if it helps
> thanks
> John
> (shop content... I use my computer to order tools and ‘stuff’ for my 
> shop )
> //
>
>
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