[Shop-talk] Echo and Worx Trivac Blower/Mulcher/Vac - Model# WG500 ???

[Elton E. (Tony) Clark]

The best mower ad I ever saw on TV was from John Deere (it hurts for this
ol' tractor dealer to say that of the competition.)  The ad had this guy
shopping lawn tractors at a "Big Box" store and the kid clerk couldn't
answer a single question the customer asked.  Finally the buyer asked :Do
you know ANYTHING about this tractor?
The kid says:  "*No sir, I just transferred over here from the cookies
department."  I bet Deere sold lots of stuff off this ad to people already
fed up with Big Box stores.*


On 9 March 2014 17:14, Karl Vacek <KVacek at ameritech.net> wrote:

> Brian and all -
> I agree completely about not buying such things from Homely Despot.  I
> indeed purchased from an old local dealer where I'd been buying Toro and
> Snapper parts for ten years.  Maybe 20 mowers and tractors in their
> showroom, and they've been there since the 70's at least.  Same two guys as
> I'd always dealt with there sold me the blower and worked on it too.  They
> sold me a 6-pack of Echo oil with the blower and told me it was mandatory
> to
> use it (it's not), but never mentioned the fact that Echo voids the
> warrantee if gas isn't at least 91 octane or less than 90 days old.  I took
> it back to them for the warrantee work the first two times, each repair
> taking from October till May, and then they refused to work on it again.
> Echo's warrantee at that time was 2 years consumer and (I don't recall)
> either 90 days or 1 year for commercial use.
>
> I called Echo after my dealer refused to repair it near the 2-year mark and
> my final warrantee service (a new short block) took place at a huge
> Chicagoland landscape supply dealer that didn't sell me the tool.  Large
> enough that there were 3 service writers.  That dealer has a 3' sign at eye
> level in the service department notifying customers of Echo's fuel
> requirements.  I've used the blower/vac about once a year since then (3
> years?), and babied it each time.  So far so good.
>
> I bought an Echo based on my near-bulletproof 1970 Echo blower that to this
> very day has only had 2 sets of diaphragms in the carburetor and a rubber
> fuel-tank grommet in recent years.  Obviously not the same product.
>
> Karl
>
>
> -----Original Message-----
> From: Brian Kemp
> Subject: Re: [Shop-talk] Echo and Worx Trivac Blower/Mulcher/Vac - Model#
> WG500 ???
> Karl - I wanted to reply to your Echo comments.  I saw similar negative
> reviews about Echo when researching heavy duty string trimmers.  Some
> dealers have challenges, perhaps more so if you bring a product in for
> service purchased at Home Depot or online. My local dealer seems pretty
> good.  Buying from a local dealer may also get you better service since
> they
> sold you the product.  With my string trimmer, it gets heavy protracted use
> (2-3 hours at a time, stopping only to refill the gas) and I needed more
> than what Home Depot had in the store.  The local Echo dealer had a better
> price than Home Depot online and set it up, test ran it, and made sure I
> knew how to start and operate it.  The warranty on current Echo products is
> also 5 years for consumers and 2 years for commercial, so maybe things have
> changed.  I'm very happy with my Echo trimmer and recommend anyone looking
> for a serious product to see a local dealer (not big box).
>
> Brian
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