[Shop-talk] Chrysler Repair Service
wolfeb at verizon.net
wolfeb at verizon.net
Mon Oct 8 10:14:27 MDT 2007
I need to tap your collective wisdom! We have a 2005 Chrysler Pacifica. Purchased used with about 6500 miles. Purchased an extended warranty. The headlight would come on and off. Dealer volunteered a recall (was for Xenon - which we DON'T have, but he said it was covered anyway). After the first try, not only was the headlight not fixed, but now there are multiple OTHER electrical problems! The service manager claims they are not related (BS!). Hasn't cost a penny, but the aggravation and inconvenience is incredible. The last time, we called Chrysler and had them send an electrical expert to the dealership to assist with the troubleshooting. We thought they had finally fixed it, but the problem is back. This will be the SEVENTH TIME back to the dealer.
I can't do the lemon law because we did not purchase the vehicle new.
Suggestions? Alternatives?
Thanks,
Bruce
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