[Healeys] Moss Motors merger

[alfuller194 at gmail.com]

Bob and all:

 

FWIW I attended the California Healey Week last month in San Luis Obispo and had an extended conversation with two young people who work for Moss Motors during the car show. 

 

They did mention the then-upcoming changes, and I expressed my hope that it does not diminish our sometimes strained customer ‘love-hate’ relationship with Moss. After some conversation about what I meant by that, we did have the opportunity to discuss their thoughts about Moss’ future. 

 

The short of it was they both expressed confidence in the organization going forward. Let’s hope they are right, for their sake and the customers’ sake too!

 

-----------------------------------

All the best,

 

Al Fuller

 

From: Healeys <healeys-bounces at autox.team.net> On Behalf Of Bob Spidell
Sent: Sunday, June 23, 2024 11:48 AM
To: healeys at autox.team.net
Subject: Re: [Healeys] Moss Motors merger

 

I'm generally not in favor of private money snarfing up independent businesses, larding them up with debt--dunno if that's the case here, but these guys like to use OPM--laying off staff, taking a big cut then pawning the remains off to 'the greater fool(s)' (see: rural hospital systems). I have a personal experience: I went to the same optometrist for over 30 years, then he sold out to one of these; a relatively small one, like this appears to be. He was a 'car guy,' into VW vans, and we'd trade articles off-hours and he always seemed to give me a little extra attention (at times, his staff would have to pull him out of our conversations). After he was acquired, he seemed harried and I felt the staff was really trying to expedite all appointments; I suspect--but don't know for a fact--he was on a some sort of quota or mandatory revenue system. I've heard lots of similar stories and I can't think of any where a product or service has been improved after the money boys took over. Anybody?

OTOH, this is a small, specialty business, and it may be the only way some of them can survive at all. Time will tell.

Bob



On 6/20/2024 9:11 AM, richard mayor wrote:

Just saw this article in the latest issue of Hemmings. 

 

 



 

 

 

Richard Mayor

boyracer466 at gmail.com <mailto:boyracer466 at gmail.com> 

 

 

 





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