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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt'>Bob and all:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>FWIW I attended the California Healey Week last month in San Luis Obispo and had an extended conversation with two young people who work for Moss Motors during the car show. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>They did mention the then-upcoming changes, and I expressed my hope that it does not diminish our sometimes strained customer ‘love-hate’ relationship with Moss. After some conversation about what I meant by that, we did have the opportunity to discuss their thoughts about Moss’ future. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>The short of it was they both expressed confidence in the organization going forward. Let’s hope they are right, for their sake and the customers’ sake too!<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>-----------------------------------<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>All the best,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Al Fuller<o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Healeys <healeys-bounces@autox.team.net> <b>On Behalf Of </b>Bob Spidell<br><b>Sent:</b> Sunday, June 23, 2024 11:48 AM<br><b>To:</b> healeys@autox.team.net<br><b>Subject:</b> Re: [Healeys] Moss Motors merger<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'>I'm generally not in favor of private money snarfing up independent businesses, larding them up with debt--dunno if that's the case here, but these guys like to use OPM--laying off staff, taking a big cut then pawning the remains off to 'the greater fool(s)' (see: rural hospital systems). I have a personal experience: I went to the same optometrist for over 30 years, then he sold out to one of these; a relatively small one, like this appears to be. He was a 'car guy,' into VW vans, and we'd trade articles off-hours and he always seemed to give me a little extra attention (at times, his staff would have to pull him out of our conversations). After he was acquired, he seemed harried and I felt the staff was really trying to expedite all appointments; I suspect--but don't know for a fact--he was on a some sort of quota or mandatory revenue system. I've heard lots of similar stories and I can't think of any where a product or service has been improved after the money boys took over. Anybody?<br><br>OTOH, this is a small, specialty business, and it may be the only way some of them can survive at all. Time will tell.<br><br>Bob<br><br><o:p></o:p></p><div><p class=MsoNormal>On 6/20/2024 9:11 AM, richard mayor wrote:<o:p></o:p></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><p class=MsoNormal>Just saw this article in the latest issue of Hemmings. <o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><img width=1280 height=828 style='width:13.3333in;height:8.625in' id="Picture_x0020_1" src="cid:image001.jpg@01DAC578.2E7A8620"><o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal>Richard Mayor<o:p></o:p></p></div><div><p class=MsoNormal><a href="mailto:boyracer466@gmail.com">boyracer466@gmail.com</a><o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><p class=MsoNormal><o:p> </o:p></p></div><p class=MsoNormal><o:p> </o:p></p></div><p class=MsoNormal><br><br><o:p></o:p></p><pre>_______________________________________________<o:p></o:p></pre><pre>Support Team.Net <a href="http://www.team.net/donate.html">http://www.team.net/donate.html</a><o:p></o:p></pre><pre>Suggested annual donation $12.75<o:p></o:p></pre><pre><o:p> </o:p></pre><pre>Archive: <a href="http://www.team.net/pipermail/healeys">http://www.team.net/pipermail/healeys</a> <a href="http://autox.team.net/archive/healeys">http://autox.team.net/archive/healeys</a><o:p></o:p></pre><pre><o:p> </o:p></pre><pre><a href="mailto:Healeys@autox.team.net">Healeys@autox.team.net</a><o:p></o:p></pre><pre><a href="http://autox.team.net/mailman/listinfo/healeys">http://autox.team.net/mailman/listinfo/healeys</a><o:p></o:p></pre><pre><o:p> </o:p></pre><pre>Unsubscribe/Manage: <a href="http://autox.team.net/mailman/options/healeys/bspidell@comcast.net">http://autox.team.net/mailman/options/healeys/bspidell@comcast.net</a><o:p></o:p></pre><pre><o:p> </o:p></pre></blockquote><p class=MsoNormal><o:p> </o:p></p></div></body></html>