[Healeys] Fw: Fw: 851-310 Gas Tank Strap - Too thick - Westport Vintage Restorations 7-553606 - 5-6162672

[josef-eckert at t-online.de]

Gary,
Most, better nearly everything, the usual parts suppliers sell are 
incorrect or better not identical to original parts or to original 
specification. But let me tell you as an employee of a big parts supplier 
here in Europe (Limora, SC Parts): Nearly all customers, maybe 99.9%, do 
not care. They modify anyway everything they are able to modify. Nothing 
can be as it was originally. I always here the new products, high torque 
starter, electronic ignition, alternators in the body of generators, 
aluminium radiators, suspension, shock absorbers, engine parts, and, and, 
and, are so much better and much advanced to what BMC originally supplied. 
You and I know they are wrong. But they WANT IT SO. And most customers are 
not willing to pay a premium price for a premium product. That`s it.
I can`t convince my boss to change anything, as it would reduce the 
profit!!!!
 
Josef Eckert
Königswinter/Germany
 
 
 
 
 
 
Ken,
I am disappointed by your reply.  
Of course all your inventory is the same. It is your specification that is 
incorrect.
Even though the Healey mailing list agrees with me that the Moss 
specification is too thick & I offered to send you additional photos & 
samples of original padding material you apparently have no interest is 
correcting the error in your specification. "No thanks. We will just keep 
selling the incorrect parts because most customers don't waste their time 
trying to correct our problems." That is not a good message to send to your 
customers.
By the way, where did you get 3/32" for the thickness of the padding? All 
my correspondence has indicated 1/8"? 
Gary Hodson
 
On Thursday, August 3, 2023 at 03:42:57 PM CDT, Ken Hyndman 
<hyndmank at mossmotors.com> wrote:
 
 

Gary,

All our stock of the 851-310 straps are the same.

They can be returned or perhaps take off the padding off and put some 3/32” 
gasket material in their place.

The split leg rivets should be able to re-use.

Ken

 

      


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