[Healeys] Fw: 851-310 Gas Tank Strap - Too thick - Westport Vintage Restorations 7-553606 - 5-6162672

[warthodson at aol.com]

 I  recently ordered a set of gas tank hold down straps from Moss motors. They are well constructed with 1 exception. The "strap pad" (packing) thickness is .25" vs .125" original thickness based upon several old straps I have. Not only is their strapping twice as thick, it also is 2 layers of .125" material. See attached Moss photo. This means that the steel straps sit twice as high off of the gas tank. See Moss photo of an MGA tank. Apparently, the Moss vendor made them to the Moss specification. It is the specification that is in error.Am I correct that the packing material should be .125" thick? Were MGA strap pads thicker than Healeys?Has anyone run into this since 2010?Gary Hodson  

    ----- Forwarded Message ----- From: Tech <moss.tech at mossmotors.com>To: "warthodson at aol.com" <warthodson at aol.com>Sent: Tuesday, August 1, 2023 at 11:29:19 AM CDTSubject: Fwd: 851-310 Gas Tank Strap - Too thick - Westport Vintage Restorations 7-553606 - 5-6162672
  Please take a look at ticket #132027 raised by Stu Bowman (bowmans at mossmotors.com).Hello,​                The strap pad thickness of just under 0.25” matches our 2010 drawing specifications and has been produced to those specifications for thirteen years now. We have not found the straps to cause an installation issue during that time.                 I have attached a photo of the prototype strap that preceded our specification changes on this part number. Please note the strap is in a fully installed state when this photo was taken.
With regards,

 Ken   Hyndman
​
 Tech  Services (Mon - Thurs. 10am – 3.45 pm PST )
 Moss Motors, LTD. 
 800-667-7872 ext 7252
hyndmank at mossmotors.com
 
 On Fri, 14 Jul at 6:12 AM , Stu Bowman <bowmans at mossmotors.com> wrote:   MOSS MOTORS TECHNICAL SUPPORT REQUEST TECHNICAL/PRODUCT ISSUE. IF UPHOLSTERY ISSUE PLEASE INCLUDE JUP#: WHAT EXACTLY IS THE ISSUE? ...............:gas tanks strap, the packing on it , is too thickSee pic’s Please call custom er advise of proper size packing on stripTROUBLESHOOT / RESOLUTION…………..:Part #:........................: 853-810 gas tank stripMoss Inv #:...........................: 5-6162672Moss Manufactured upholstery JUP #..............................:Has part been installed? ……………………..:CUSTOMER INFO:Customer #..........................: 7-755606Contact Name:..................: waestport vintage restorationsPhone:.................................: 913-441-8335Email Address:....................:warthodson at aol.comCAR INFO:Year………: allModel……: ahyANYTHING SPECIAL ABOUT THE CAR/ENGINE?.....:PHOTOS OF PROBLEM:  Moss Technical Services Action Taken:     From: Warthodson <warthodson at aol.com> 
Sent: Thursday, July 13, 2023 4:19 PM
To: Stu Bowman <bowmans at mossmotors.com>
Subject: 853-310    
 
132027:1089000  
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