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<div dir="ltr" data-setdir="false">I recently ordered a set of gas tank hold down straps from Moss motors. They are well constructed with 1 exception. The "strap pad" (packing) thickness is .25" vs .125" original thickness based upon several old straps I have. Not only is their strapping twice as thick, it also is 2 layers of .125" material. See attached Moss photo. This means that the steel straps sit twice as high off of the gas tank. See Moss photo of an MGA tank. Apparently, the Moss vendor made them to the Moss specification. It is the specification that is in error.</div><div dir="ltr" data-setdir="false">Am I correct that the packing material should be .125" thick? Were MGA strap pads thicker than Healeys?</div><div dir="ltr" data-setdir="false">Has anyone run into this since 2010?</div><div dir="ltr" data-setdir="false">Gary Hodson </div><div dir="ltr" data-setdir="false"><br></div><div dir="ltr" data-setdir="false"><br></div><div> </div>
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<div><b>From:</b> Tech <moss.tech@mossmotors.com></div><div><b>To:</b> "warthodson@aol.com" <warthodson@aol.com></div><div><b>Sent:</b> Tuesday, August 1, 2023 at 11:29:19 AM CDT</div><div><b>Subject:</b> Fwd: 851-310 Gas Tank Strap - Too thick - Westport Vintage Restorations 7-553606 - 5-6162672</div><div><br></div>
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<span>Please take a look at ticket </span><a href="https://mossmotorshelp.freshdesk.com/helpdesk/tickets/132027" style="background-color:rgb(255, 255, 255);" rel="nofollow" target="_blank">#132027</a><span> raised by Stu Bowman (bowmans@mossmotors.com).</span>
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<div><span dir="ltr">Hello,</span></div>
<div><span dir="ltr"><span style="font-size:14px;font-family:Segoe UI, sans-serif;" dir="ltr"> The strap pad thickness of just under 0.25” matches our 2010 drawing specifications and has been produced to those specifications for thirteen years now. We have not found the straps to cause an installation issue during that time. </span></span></div>
<div style="margin:0in;font-size:15px;font-family:Calibri, sans-serif;"><span style="font-size:14px;font-family:Segoe UI, sans-serif;"> I have attached a photo of the prototype strap that preceded our specification changes on this part number. Please note the strap is in a fully installed state when this photo was taken.</span></div>
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<a><span style="color:rgb(31, 73, 125);font-family:Arial, sans-serif;font-size:10pt;" dir="ltr">With regards,<br><br> Ken Hyndman<br><br> Tech Services (Mon - Thurs. 10am – 3.45 pm PST )<br> Moss Motors, LTD.</span></a><span><span style="color:rgb(31, 73, 125);"> </span></span><span><span style="color:rgb(31, 73, 125);font-family:Arial, sans-serif;font-size:10pt;"><br> 800-667-7872 ext 7252<br></span></span><a title="mailto:hyndmank@mossmotors.com"><span><span style="color:rgb(5, 99, 193);font-family:Arial, sans-serif;font-size:10pt;">hyndmank@mossmotors.com</span></span></a>
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On
Fri, 14 Jul at 6:12 AM
<span class="ydpc886ddddyiv4089997833separator">, Stu Bowman <bowmans@mossmotors.com> wrote:
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<div align="center" style="text-align:center;" class="ydpc886ddddyiv4089997833MsoNormal"><b><u><span style="font-size:12.0pt;">MOSS MOTORS TECHNICAL SUPPORT REQUEST</span></u></b></div>
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<span style="font-size:12.0pt;font-family:Times New Roman, serif;color:red;">TECHNICAL/PRODUCT ISSUE. IF UPHOLSTERY ISSUE PLEASE INCLUDE JUP#:</span>
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<span style="font-size:12.0pt;font-family:Bookman Old Style, serif;">WHAT EXACTLY IS THE ISSUE?</span><span style="font-size:10.0pt;font-family:Bookman Old Style, serif;"> ...............:gas
tanks strap, the packing on it , is too thick</span>
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<div class="ydpc886ddddyiv4089997833MsoNormal"><span style="font-size:10.0pt;font-family:Bookman Old Style, serif;">See pic’s</span></div>
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<div class="ydpc886ddddyiv4089997833MsoNormal"><span style="font-size:10.0pt;font-family:Bookman Old Style, serif;">Please call custom er advise of proper size packing on strip</span></div>
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<span style="font-size:12.0pt;font-family:Bookman Old Style, serif;">TROUBLESHOOT / RESOLUTION…………..:</span><span style="font-size:12.0pt;font-family:Bookman Old Style, serif;"></span>
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<span style="font-size:10.0pt;font-family:Bookman Old Style, serif;">Part #:........................:</span><span style="font-size:10.0pt;font-family:Times New Roman, serif;"> 853-810
gas tank strip</span>
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<span style="font-size:10.0pt;font-family:Bookman Old Style, serif;">Moss Inv #:...........................:</span><span style="font-size:10.0pt;font-family:Times New Roman, serif;">
5-6162672</span>
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<div class="ydpc886ddddyiv4089997833MsoNormal"><span style="font-size:10.0pt;font-family:Bookman Old Style, serif;">Moss Manufactured upholstery JUP #..............................:</span></div>
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<div class="ydpc886ddddyiv4089997833MsoNormal"><span style="font-size:10.0pt;font-family:Bookman Old Style, serif;">Has part been installed? ……………………..:</span></div>
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<span style="font-size:12.0pt;font-family:Bookman Old Style, serif;color:red;">CUSTOMER INFO:</span><span style="font-size:12.0pt;font-family:Times New Roman, serif;color:red;"></span>
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<span style="font-size:10.0pt;font-family:Bookman Old Style, serif;">Customer #..........................:</span><span style="font-size:10.0pt;font-family:Times New Roman, serif;">
7-755606</span>
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<span style="font-size:10.0pt;font-family:Bookman Old Style, serif;">Contact Name:..................:</span><span style="font-size:10.0pt;font-family:Times New Roman, serif;"> waestport
vintage restorations</span>
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<span style="font-size:10.0pt;font-family:Bookman Old Style, serif;">Phone:.................................:</span><span style="font-size:10.0pt;font-family:Times New Roman, serif;">
913-441-8335</span>
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<span style="font-size:10.0pt;font-family:Bookman Old Style, serif;">Email Address:....................:</span><span style="font-size:10.0pt;font-family:Times New Roman, serif;">
<a href="mailto:warthodson@aol.com" rel="nofollow" target="_blank">warthodson@aol.com</a></span>
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<span style="font-size:12.0pt;font-family:Bookman Old Style, serif;color:red;">CAR INFO:</span><span style="font-size:12.0pt;font-family:Times New Roman, serif;color:red;">
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<span style="font-size:10.0pt;font-family:Bookman Old Style, serif;">Year………:</span><span style="font-size:10.0pt;font-family:Times New Roman, serif;"> all</span>
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<span style="font-size:10.0pt;font-family:Bookman Old Style, serif;">Model……:</span><span style="font-size:10.0pt;font-family:Times New Roman, serif;"> ahy</span>
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<span style="font-size:12.0pt;font-family:Bookman Old Style, serif;">ANYTHING SPECIAL ABOUT THE CAR/ENGINE?.....:</span><span style="font-size:12.0pt;font-family:Times New Roman, serif;">
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<span style="font-size:12.0pt;font-family:Bookman Old Style, serif;color:red;">Moss Technical Services Action Taken:</span><span style="font-size:12.0pt;font-family:Times New Roman, serif;color:red;">
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<b>From:</b> Warthodson <warthodson@aol.com> <br>
<b>Sent:</b> Thursday, July 13, 2023 4:19 PM<br>
<b>To:</b> Stu Bowman <bowmans@mossmotors.com><br>
<b>Subject:</b> 853-310</div>
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<span title="fd_tkt_identifier" style="font-size: 0px; font-family: fdtktid; min-height: 0px; line-height: 0px; color: rgb(255, 255, 255);">132027:1089000</span>
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