[Healeys] County Water Pumps

[I Erbs]

I replaced my water pump as a preventative mantenance proceedure during my
restoration. I guess I'll throw it in the boot as a back up....

Ira Erbs
Portland, OR
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On Mon, Jun 2, 2014 at 5:01 AM, Bob Spidell <bspidell at comcast.net> wrote:

> OK, we know they have some issues, but ...
>
> Blew a pump in Green River, WY (looks like its seal flat gave out).   Had
> Moss overnight a new County brand pump and installed it in a motel parking
> lot.  As soon as I tried to start the engine the pump's shaft fractured,
> sending the fan into the radiator and piercing a couple tubes.
>
> Overnighted a second pump and new radiator from Moss. The second pump
> arrived in two pieces; the shaft was fractured in about the same way and
> location.  We had to rent a Uhaul van and auto transport and trailer the
> car from Wyoming to the Bay Area (about 1,000 miles).  Total bill will be
> over $1,500 when it's all said and done, and I still don't have a
> serviceable water pump. I'll send the radiator--for which I was charged
> $900--back to Moss and (hopefully) get my original one repaired.
>
> We drove for 11 hrs straight from Green River, WY to my girlfriend's house
> in Reno on Friday, then from Reno to San Jose today.  It was touch-and-go
> getting the van and trailer and getting them returned; Uhaul's business
> hours are not particularly accommodating.  If it wasn't for an extremely
> friendly and helpful innkeeper in Green River, and a couple of Uhaul people
> that went out of their way for us we'd still be sitting in WY without a
> paddle.
>
> I had requested Moss to thoroughly check out the second pump before
> sending; they sent a piece of shit in an obviously damaged box that was
> already broken in two.  When I talked to sales/cust. service they inspected
> the other 5 on the shelf and, according to them, they all looked like
> returns and may well be defective in the same way. Needless to say I will
> be having some 'energetic' conversations with Moss over the coming days.
>  Their 'customer service' guy appears to be ignoring my calls and messages.
>
> 'Forewarned is forearmed.'
>
> Bob
>
> --
> *******************************************************************
> Bob Spidell           San Jose, CA            bspidell at comcast.net
>
> *******************************************************************
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