[Healeys] "Nu-chrome Restoration" near Boston........?????????????
healeyron at yahoo.com
Sat Jun 12 06:50:24 MDT 2010
I've been waiting a lot of years for someone to ask for a recommendation for
Nu-Chrome. Now is my chance to vent.
I purchased an original front bumper
for my 62 BN7 at Carlisle a few years ago It needed to be straightened and
re-chromed. I and asked the salesman from Nu-Chrome if they could straighten
it and Chrome it to Concours quality. He insured me that they would make it
perfect. I paid them in advance and left the bumper with him. Eight months
later and several phone calls I finally received it, It had heavy chisel
marks on the back side that you would cut your fingers, heavy rust around the
mounting brackets and blemishes on the front surface. I called them and
complained of the poor quality and they said send it back and they would
correct the problem. I sent it back at my expense and three months later I
received it back with the same rust around the mounting brackets. They had
ground down the chisel marks with a coarse grinder and now it had a black burn
mark on the front surface the size of a dime. After two weeks of calling them
finally was able to talk to their quality control manager who just said send
it back and they will make it right. I asked if I would be reimbursed for all
the shipping and he said no that was my responsibility if I wanted them to
spend more time trying to satisfy me. They had two chances to make it right, I
wasn't giving them a third. I never sent it back. Some day I'll find some
one locally to re-chrome it properly.
Use them at your own risk.
To: AUSTIN HEALEY CLUB <healeys at autox.team.net>
Fri, June 11, 2010 9:05:33 PM
Subject: [Healeys] "Nu-chrome Restoration" near
anyone know these people?B any
they are in Fall River, Mass...... I met the guy at Carlisle Ford
thinking about using them for some chrome work........
Healeys at autox.team.net
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