[Healeys] Fw: Craftsman Tools (No Flames!!)

[Bob]

Also what is Sears's obligation to me?

My first motorcycle was a 1947 Ariel 350cc Red Hunter.  I bought from 
Sears one of their tool sets, one of those that the ad was XX number of 
pieces. So In 1959/60 I supplemented that set with some Whitworth/BS 
wrenches and sockets which were marketed with the Craftsman name and had 
the lifetime guarantee.      I broke a socket which they could not 
replace.  In that case they certainly did not keep their end of the deal.

Should they have not warehoused enough to fulfill their commitment.  
What happened to the tooling, shouldn't they have kept it in case of 
more were needed?

They made a business decision to walk away from their warranty.


Bob
55BN1

On 8/29/2010 11:03 PM, eyera3 at gmail.com wrote:
> My local grocer was bought by a multi national chain and created angry employees and removed local favorites from the store. Or moved jobs snd profits off shore. This is not a simple morality play
>
> Sent from my Verizon Wireless Phone
> Please excuse typos
> Ira Erbs
> DIGS-4 Solutions. IT Consulting
>
> ----- Reply message -----
> From: "E.A. Driver"<edriver at sasktel.net>
> Date: Sun, Aug 29, 2010 12:41 pm
> Subject: [Healeys] Fw:  Craftsman Tools (No Flames!!)
> To:<dwflagg at juno.com>
> Cc:<healeys at autox.team.net>
>
>
> Hi Doug
>
> Although some  would say the concept you described exists I am afraid
> the adjective you
> used is exactly where the concept is today.  Most do not care whether it
> is their friends,
> the local grocer,  the bank, etc their approach is we are owed!
>
> Kind regards
> Ed
> Saskatoon
>
>
> dwflagg at juno.com wrote:
>    
>> Gee, character and honesty. What a novel concept!! Tom, you are an
>> anomaly in a society that has basically become self-absorbed and special
>> interest driven. Your feeling is appreciated. We once returned to a
>> grocery store to pay for an item we had not been charged for. The manager
>> said that people complain when they are mistakenly over charged, but
>> NEVER come back when they aren't charged. The point being that somebody
>> pays for it. If you take tools back for replacement that aren't yours,
>> the cost is passed along. There is no free lunch. IMHO.
>>
>> Doug
>>
>>
>>
>>      
>>> Well--I guess if a person wanted to they could go to a flea market
>>> and buy old beat up Craftsman tools for peanuts and take them to
>>> Sears for replacement.
>>>
>>> I know, we had this discussion before, but I still have this feeling
>>> that if I didn't buy it originally, i shouldn't be taking it back
>>> for replacement.
>>>
>>> Flame away.:)