[Fot] Wizard Cooling Aluminum Radiators

[Kramer, Robert]

I just had a good customer service experience with these guys. I've had a fair
amount of trouble with the TR4A radiator I bought from them a few years ago.
The upper hose angle was wrong, angled up instead of horizontal and although a
silicone upper hose solved the fitment problem, the radiator eventually
started leaking around the upper tank welds. I suspect that the wrong hose
angle put some extra pressure on the tube and spread the problem elsewhere.

Regardless, Wizard has changed hands since I bought my radiator, it is way out
of warranty and yet the new owners took care of me. They took the time to
understand the problem, looked at mine for repair potential and in the end
they offered to sell me a new radiator at their cost to solve the problem. The
repair quote was quite reasonable, but I was wary of an epoxy repair to an all
aluminum radiator even after fixing the upper tube problem.

YMMV

Bob Kramer
Southern Construction Inventory Manager
RDO Equipment Company
16415 N. IH 35  Pflugerville, TX 78660
512-687-7422 Office
512-657-8526 Cell

Things turn out best for the people who make the best of the way things turn
out.
<http://walkthetalk.us1.list-manage1.com/track/click?u=8f89bce0be7e1813d8ad34
042&id=abf4a5c42b&e=7085705c50> ~John Wooden