Ask for a full refund. He explicitly said "very good used condition". In my
opinion, that means "working condition". You probably don't want to put a
negative feedback but you can do is contact ebay at safeharbor and ask them
what you should do. Ebay has a $200.00 guarantee on situations like these.
You should read the fine print in one of the ten thousand pages on Ebay's
site.
Patrick
-----Original Message-----
From: owner-triumphs@autox.team.net
[mailto:owner-triumphs@autox.team.net]On Behalf Of Bob Kramer
Sent: Thursday, November 30, 2000 12:12 AM
To: TR List
Subject: Ebay refund protocol
Listerati:
I recently bought a TR6 starter on Ebay, listed as follows:
"TRIUMPH TR6 STARTER MOTOR Item #478662317
The starter motor is in very good used condition. lucas #25626. came out of
a '73 tr6. buyer pays shipping amount of $15. usa shipping only."
When I opened the box, I found that the battery cable lug on the solenoid
had spun and broken the Bakelite casing and pulled the internal wire off,
probably when the seller removed the starter, since it "was working when he
pulled it." I emailed the seller and asked him what he would do to solve
this problem, and he suggested that I use the solenoid from my starter.
Unfortunately, the late TR6 starters solenoids are different, and don't fit,
After being advised of that problem, he has asked that I accept a partial
refund, and wants me to suggest an amount. Based on his description of "very
good used condition", I'm thinking that he should refund the whole amount
and pay to have it shipped back if he wants it, or have me toss it. A new
solenoid is more than I paid for the starter and shipping, and I've since
had my original starter rebuilt (I needed a starter!). Before I respond to
him, I'm wondering if I'm being unreasonable, based on some buyer beware
factor. I'm looking for suggestions. TIA
Bob Kramer
TR4, TR4A, TR6, 2.5 Saloon
rgk@flash.net
|