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Re: [Shop-talk] SK returns

To: Brian and Wendy Warrick <maynerdfamily@msn.com>
Subject: Re: [Shop-talk] SK returns
From: old dirtbeard <dirtbeard@gmail.com>
Date: Wed, 6 Dec 2023 10:53:06 -0800
Cc: "shop-talk@autox.team.net" <shop-talk@autox.team.net>
Delivered-to: mharc@autox.team.net
Delivered-to: shop-talk@autox.team.net
References: <OFF2409D24.EF40C616-ON85258A7C.004BBF6F-85258A7C.004C164C@mail.megageek.com> <CANuE7YAThc=rdWuDQy19D2NKGfLfZtE=yX5yMbBP+_xe1=cW=A@mail.gmail.com> <CAG1pxgbcpgTB9LTSZjzcJOQn0cCixyv47k_=HjMT1w7OD68=Uw@mail.gmail.com> <baec765f-2f67-46ac-8481-1ebf449d1853@comcast.net> <MW2PR07MB3978D20EDAA6936C8FA76A02BB84A@MW2PR07MB3978.namprd07.prod.outlook.com>
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Very sorry to hear this news. I have been a loyal SK buyer for over 50
years, some of my favorite tools are SK.

I used to be a loyal Milwaukee tool guy for all of the electric tools (hole
shooter, sawzall, etc.), but they now are Chinese-owned and are not the
same, either.

I also have US-made Proto and Klein and I like them as well, so we will see
what happens...

On Wed, Dec 6, 2023 at 10:42=E2=80=AFAM Brian and Wendy Warrick <
maynerdfamily@msn.com> wrote:

> We have local tool store that has been the SK rep for many years. My dad
> and I both have a bunch of SK rachets and sockets. Anytime they needed
> repair we would take them into the store and they would throw a repair ki=
t
> in or replace the socket.
>
> He went in a few weeks ago to have a rachet repaired. The store cannot
> even get repair kits from SK anymore! Seems like the new ownership has
> cheapened the product as well as making warranty and repairs difficult to
> impossible. I personally am going to shy away from SK tools going forward=
.
> Sadly, I think they are a shell of what they used to be.
>
> Brian
> Nampa, ID
> ------------------------------
> *From:* Shop-talk <shop-talk-bounces@autox.team.net> on behalf of Mike
> Sinclair <phoenix722@comcast.net>
> *Sent:* Wednesday, December 6, 2023 8:25 AM
> *To:* shop-talk@autox.team.net <shop-talk@autox.team.net>
> *Subject:* Re: [Shop-talk] SK returns
>
>
> I have a socket set that I got 70 years ago and have never had a problem
> with them.  And they have seen some torque!  Are they no longer quality
> tools?
>
> Mike
> On 12/6/23 5:39 AM, old dirtbeard wrote:
>
> I have always loved SK tools, particularly for working on motorcycles,
> little British cars, etc., where the thin design will fit where other too=
ls
> would not.
>
> They have changed ownership and I believe that some of the legacy
> websites, etc., may not be staffed.
>
> I believe this is the current site for warranty claims on older SK tools:
> SK Tools USA, LLC (skhandtoolllc.myshopify.com)
> <https://skhandtoolllc.myshopify.com/apps/product-registration?form=3Dwar=
ranty-claim>
>
>
> On Wed, Dec 6, 2023 at 5:24=E2=80=AFAM John Innis <jdinnis@gmail.com> wro=
te:
>
> Yes unfortunately, but I don't think you will benefit from my experience.
> I never did get to talk to a person and both of my warranty requests were
> denied.  I have since sold all my SK tools and won't have anything to do
> with them.
>
> On Tue, Dec 5, 2023 at 10:48=E2=80=AFPM Moose <eric@megageek.com> wrote:
>
> Does anyone have any contact info for SK tools?  (like a person on the
> inside?)
>
> I have a breaker bar that broke.  I went to their website and filled out
> their form to request a 'repair kit' a while ago.
>
> I only received an email response that was the text I filled out in the
> online form.  No additional information, no way to follow up or if they
> even would be sending the repair kit.
>
> Anyone have any experience with this?
>
> Thanks.
>
> Moose_______________________________________________
>
> Shop-talk@autox.team.net
> Donate: http://www.team.net/donate.html
> Suggested annual donation  $12.96
> Archive: http://www.team.net/pipermail/shop-talk
> http://autox.team.net/archive
>
> Unsubscribe/Manage:
> http://autox.team.net/mailman/options/shop-talk/jdinnis@gmail.com
>
>
>
> --
> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D
> =3D Never offend people with style when you   =3D
> =3D can offend with substance --- Sam Brown  =3D
> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D
> _______________________________________________
>
> Shop-talk@autox.team.net
> Donate: http://www.team.net/donate.html
> Suggested annual donation  $12.96
> Archive: http://www.team.net/pipermail/shop-talk
> http://autox.team.net/archive
>
> Unsubscribe/Manage:
> http://autox.team.net/mailman/options/shop-talk/dirtbeard@gmail.com
>
>
>
> --
> Best,
>
> Doug
>
> _______________________________________________
> Shop-talk@autox.team.net
> Donate: http://www.team.net/donate.html
> Suggested annual donation  $12.96
> Archive: http://www.team.net/pipermail/shop-talk http://autox.team.net/ar=
chive
>
> Unsubscribe/Manage: http://autox.team.net/mailman/options/shop-talk/phoen=
ix722@comcast.net
>
> _______________________________________________
>
> Shop-talk@autox.team.net
> Donate: http://www.team.net/donate.html
> Suggested annual donation  $12.96
> Archive: http://www.team.net/pipermail/shop-talk
> http://autox.team.net/archive
>
> Unsubscribe/Manage:
> http://autox.team.net/mailman/options/shop-talk/dirtbeard@gmail.com
>
>

--=20
Best,

Doug

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<div dir=3D"ltr"><div class=3D"gmail_default" style=3D"font-size:small">Ver=
y sorry to hear this news. I have been a loyal SK buyer for over 50 years, =
some of my favorite tools are SK.</div><div class=3D"gmail_default" style=
=3D"font-size:small"><br></div><div class=3D"gmail_default" style=3D"font-s=
ize:small">I used to be a loyal Milwaukee tool guy for all of the electric =
tools (hole shooter, sawzall, etc.), but they now are Chinese-owned and are=
 not the same, either.</div><div class=3D"gmail_default" style=3D"font-size=
:small"><br></div><div class=3D"gmail_default" style=3D"font-size:small">I =
also have US-made Proto and Klein and I like them as well, so we will see w=
hat happens...</div></div><br><div class=3D"gmail_quote"><div dir=3D"ltr" c=
lass=3D"gmail_attr">On Wed, Dec 6, 2023 at 10:42=E2=80=AFAM Brian and Wendy=
 Warrick &lt;<a href=3D"mailto:maynerdfamily@msn.com";>maynerdfamily@msn.com=
</a>&gt; wrote:<br></div><blockquote class=3D"gmail_quote" style=3D"margin:=
0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">=
<div class=3D"msg-1322543025001988889">




<div dir=3D"ltr">
<div style=3D"font-family:Calibri,Helvetica,sans-serif;font-size:12pt;color=
:rgb(0,0,0)">
We have local tool store that has been the SK rep for many years. My dad an=
d I both have a bunch of SK rachets and sockets. Anytime they needed repair=
 we would take them into the store and they would throw a repair kit in or =
replace the socket.</div>
<div style=3D"font-family:Calibri,Helvetica,sans-serif;font-size:12pt;color=
:rgb(0,0,0)">
<br>
</div>
<div style=3D"font-family:Calibri,Helvetica,sans-serif;font-size:12pt;color=
:rgb(0,0,0)">
He went in a few weeks ago to have a rachet repaired. The store cannot even=
 get repair kits from SK anymore! Seems like the new ownership has cheapene=
d the product as well as making warranty and repairs difficult to impossibl=
e. I personally am going to shy
 away from SK tools going forward. Sadly, I think they are a shell of what =
they used to be.</div>
<div style=3D"font-family:Calibri,Helvetica,sans-serif;font-size:12pt;color=
:rgb(0,0,0)">
<br>
</div>
<div style=3D"font-family:Calibri,Helvetica,sans-serif;font-size:12pt;color=
:rgb(0,0,0)">
Brian</div>
<div style=3D"font-family:Calibri,Helvetica,sans-serif;font-size:12pt;color=
:rgb(0,0,0)">
Nampa, ID</div>
<div id=3D"m_-1322543025001988889appendonsend"></div>
<hr style=3D"display:inline-block;width:98%">
<div id=3D"m_-1322543025001988889divRplyFwdMsg" dir=3D"ltr"><font face=3D"C=
alibri, sans-serif" style=3D"font-size:11pt" color=3D"#000000"><b>From:</b>=
 Shop-talk &lt;<a href=3D"mailto:shop-talk-bounces@autox.team.net"; target=
=3D"_blank">shop-talk-bounces@autox.team.net</a>&gt; on behalf of Mike Sinc=
lair &lt;<a href=3D"mailto:phoenix722@comcast.net"; target=3D"_blank">phoeni=
x722@comcast.net</a>&gt;<br>
<b>Sent:</b> Wednesday, December 6, 2023 8:25 AM<br>
<b>To:</b> <a href=3D"mailto:shop-talk@autox.team.net"; target=3D"_blank">sh=
op-talk@autox.team.net</a> &lt;<a href=3D"mailto:shop-talk@autox.team.net"; =
target=3D"_blank">shop-talk@autox.team.net</a>&gt;<br>
<b>Subject:</b> Re: [Shop-talk] SK returns</font>
<div>=C2=A0</div>
</div>
<div style=3D"background-color:rgb(255,255,255)">
<p><font size=3D"2" face=3D"Tahoma">I have a socket set that I got 70 years=
 ago and have never had a problem with them.=C2=A0 And they have seen some =
torque!=C2=A0 Are they no longer quality tools?</font></p>
<p><font size=3D"2" face=3D"Tahoma">Mike<br>
</font></p>
<div>On 12/6/23 5:39 AM, old dirtbeard wrote:<br>
</div>
<blockquote type=3D"cite">
<div dir=3D"ltr">
<div style=3D"font-size:small">I have always loved SK tools, particularly f=
or working on motorcycles, little British cars, etc., where the thin design=
 will fit where other tools would not.</div>
<div style=3D"font-size:small"><br>
</div>
<div style=3D"font-size:small">They have changed ownership and I believe th=
at some of the legacy websites, etc., may not be staffed.</div>
<div style=3D"font-size:small"><br>
</div>
<div style=3D"font-size:small">I believe=C2=A0this is the current site for =
warranty claims on older SK tools:</div>
<div style=3D"font-size:small"><a href=3D"https://skhandtoolllc.myshopify.c=
om/apps/product-registration?form=3Dwarranty-claim" target=3D"_blank">SK To=
ols USA, LLC (skhandtoolllc.myshopify.com)</a><br>
</div>
<div style=3D"font-size:small"><br>
</div>
</div>
<br>
<div>
<div dir=3D"ltr">On Wed, Dec 6, 2023 at 5:24=E2=80=AFAM John Innis &lt;<a h=
ref=3D"mailto:jdinnis@gmail.com"; target=3D"_blank">jdinnis@gmail.com</a>&gt=
; wrote:<br>
</div>
<blockquote style=3D"margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204=
,204,204);padding-left:1ex">
<div dir=3D"ltr">Yes unfortunately, but I don&#39;t think you will benefit =
from my experience.=C2=A0 I never did get to talk to a person and both of m=
y warranty requests were denied.=C2=A0 I have since sold all my SK tools an=
d won&#39;t have anything to do with them.
<br>
</div>
<br>
<div>
<div dir=3D"ltr">On Tue, Dec 5, 2023 at 10:48=E2=80=AFPM Moose &lt;<a href=
=3D"mailto:eric@megageek.com"; target=3D"_blank">eric@megageek.com</a>&gt; w=
rote:<br>
</div>
<blockquote style=3D"margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204=
,204,204);padding-left:1ex">
<font size=3D"2" face=3D"sans-serif">Does anyone have any contact info for =
SK tools? =C2=A0(like a person on the inside?)</font>
<br>
<br>
<font size=3D"2" face=3D"sans-serif">I have a breaker bar that broke.=C2=A0=
 I went to their website and filled out their form to request a &#39;repair=
 kit&#39; a while ago.</font>
<br>
<br>
<font size=3D"2" face=3D"sans-serif">I only received an email response that=
 was the text I filled out in the online form.=C2=A0 No additional informat=
ion, no way to follow up or if they even would be sending the repair kit.</=
font>
<br>
<br>
<font size=3D"2" face=3D"sans-serif">Anyone have any experience with this?<=
/font> <br>
<br>
<font size=3D"2" face=3D"sans-serif">Thanks.</font> <br>
<font size=3D"2" face=3D"sans-serif"><br>
Moose</font>_______________________________________________<br>
<br>
<a href=3D"mailto:Shop-talk@autox.team.net"; target=3D"_blank">Shop-talk@aut=
ox.team.net</a><br>
et=3D"_blank">
Archive: <a href=3D"http://www.team.net/pipermail/shop-talk"; rel=3D"norefer=
rer" target=3D"_blank">
http://www.team.net/pipermail/shop-talk</a> <a href=3D"http://autox.team.ne=
t/archive" rel=3D"noreferrer" target=3D"_blank">
http://autox.team.net/archive</a><br>
<br>
alk/jdinnis@gmail.com" rel=3D"noreferrer" target=3D"_blank">
http://autox.team.net/mailman/options/shop-talk/jdinnis@gmail.com</a><br>
<br>
</blockquote>
</div>
<br clear=3D"all">
<br>
<span>-- </span><br>
<div dir=3D"ltr">=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D<br>
=3D Never offend people with style when you=C2=A0=C2=A0 =3D<br>
=3D can offend with substance --- Sam Brown=C2=A0 =3D<br>
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D</div>
_______________________________________________<br>
<br>
<a href=3D"mailto:Shop-talk@autox.team.net"; target=3D"_blank">Shop-talk@aut=
ox.team.net</a><br>
et=3D"_blank">
Archive: <a href=3D"http://www.team.net/pipermail/shop-talk"; rel=3D"norefer=
rer" target=3D"_blank">
http://www.team.net/pipermail/shop-talk</a> <a href=3D"http://autox.team.ne=
t/archive" rel=3D"noreferrer" target=3D"_blank">
http://autox.team.net/archive</a><br>
<br>
alk/dirtbeard@gmail.com" rel=3D"noreferrer" target=3D"_blank">
http://autox.team.net/mailman/options/shop-talk/dirtbeard@gmail.com</a><br>
<br>
</blockquote>
</div>
<br clear=3D"all">
<div><br>
</div>
<span>-- </span><br>
<div dir=3D"ltr">
<div dir=3D"ltr">Best,
<div><br>
<div>Doug</div>
</div>
</div>
</div>
<br>
<fieldset></fieldset>
<pre>_______________________________________________

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ox.team.net</a>
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alk/phoenix722@comcast.net" target=3D"_blank">http://autox.team.net/mailman=
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</pre>
</blockquote>
</div>
</div>

_______________________________________________<br>
<br>
<a href=3D"mailto:Shop-talk@autox.team.net"; target=3D"_blank">Shop-talk@aut=
ox.team.net</a><br>
et=3D"_blank">http://www.team.net/donate.html</a><br>
Archive: <a href=3D"http://www.team.net/pipermail/shop-talk"; rel=3D"norefer=
rer" target=3D"_blank">http://www.team.net/pipermail/shop-talk</a> <a href=
=3D"http://autox.team.net/archive"; rel=3D"noreferrer" target=3D"_blank">htt=
p://autox.team.net/archive</a><br>
<br>
alk/dirtbeard@gmail.com" rel=3D"noreferrer" target=3D"_blank">http://autox.=
team.net/mailman/options/shop-talk/dirtbeard@gmail.com</a><br>
<br>
</div></blockquote></div><br clear=3D"all"><div><br></div><span class=3D"gm=
ail_signature_prefix">-- </span><br><div dir=3D"ltr" class=3D"gmail_signatu=
re"><div dir=3D"ltr">Best,<div><br><div>Doug</div></div></div></div>

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Shop-talk@autox.team.net
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